Parkway Honda

I have been buying or leasing cars for a long time but this has to be one of the best dealerships that I've been to. The sales rep Steven Roach was very helpful and friendly. Prime Honda understands how i this has to be one of the best dealerships that I've been to. The sales rep Steven Roach was very helpful and friendly. Prime Honda understands how important customer service is to potential buyers. I've been to Ernie Boch Jr. and they could learn a thing or two from this dealership. T Murray More

I just finished a 4-month long search for a new car, I just finished a 4-month long search for a new car, looking at many brands and many dealers. Prime Honda in West Roxbury was by far the best. In pa I just finished a 4-month long search for a new car, looking at many brands and many dealers. Prime Honda in West Roxbury was by far the best. In particular, Paul Wisdom was a pleasure to work with. His manner was relaxed and laid back, yet pleasant and informative. At the other dealers, I felt like an animal of prey, as the salespeople approached me repeatedly and aggressively, clipboards in hand, asking insistently for my phone number and address. I did not want to be called or contacted at home. I wanted to look and think for myself. It was annoying having to fend off the hungry salespeople when I only wanted to ask a few questions and look at the cars. At Prime Honda, no one pressured me at all or asked for my number and address. They were friendly in a relaxed way. They answered my questions and showed me the cars I wanted to see without any other requirements from me. (Naturally they needed my license when it was time for a test drive eventually, which was appropriate.)In particular, we liked the manner of Paul Wisdom. My husband and I had no doubt that we would go back to Prime Honda and to Paul Wisdom if we chose to buy a Honda --- and we did. I purchased a 2009 CR-V EX-L. The negotiations with Paul were quickly resolved. The discussion with Sam, the manager that day, was also very pleasant. He was not phony slick or aggressive. He simply laid out our options in a quiet manner and did not try to pressure us to make decisions on the spot as usually happens in those situations. A few days after buying the car, I returned to Prime Honda to purchase a rubber protector mat for my floor. Paul Wisdom was there and greeted me by name. Even though he had already sold me the car and did not need to cater to me anymore, he voluntarily took the floor mats from me, drove my car into the service garage, vacuumed the carpeting himself and installed the mats for me. He did not need to do this, and I was quite impressed. I highly recommend Prime Honda and salesman Paul Wisdom. And hey --- who wouldn't want to work with someone with such a cool name! More

After purchasing several cars in the past, it was a After purchasing several cars in the past, it was a pleasure to visit a dealer actually took pride in its integrity. Past experiences at dealerships After purchasing several cars in the past, it was a pleasure to visit a dealer actually took pride in its integrity. Past experiences at dealerships have tanted both my wife and myself, to the point of dread when stepping foot on a lot. The Prime staff was professional and courtious and,to quote my insurance agent, extremly efficent.The process was so fluid I didn't even realize it was over until we were driving away. I would have no problem recommending Prime to friends and family, and would actually like to say "thank you" for making it so simple. Sincerly, Joseph + Dina Glennon More

From the minute i walked into the Dealership they made me feel welcome and that i'd been a customer for years. Chuck and David we're very helpful when it came to helping me choose a vehicle. It's refreshin feel welcome and that i'd been a customer for years. Chuck and David we're very helpful when it came to helping me choose a vehicle. It's refreshing to still have this approach in today's world of sales keep up the GREAT WORK.... More

I had an excellent new car sales experience at Prime Honda in West Roxbury MA. Everyone was very friendly and professional. Sales rep Steven Roach was super to deal with. He was very efficient and knowl Honda in West Roxbury MA. Everyone was very friendly and professional. Sales rep Steven Roach was super to deal with. He was very efficient and knowledgeable. It was nice to see that there are car dealers that can make the buying experience quick and efficient. I was able to discuss what I wanted to buy, 2009 Honda CRV, my trade in and complete the sale and drive off in my new car in about three hours. I recommend this dealer without reservations. More

I had a great experience the first time I came. Everyone was eager to help me out and there was no pressure. Everyone had a positive and uplifting attitude. I came in expecting to get into the cheapest car was eager to help me out and there was no pressure. Everyone had a positive and uplifting attitude. I came in expecting to get into the cheapest car i could get but was shown that i could get more options on it and that it didnt cost much more. I was also given a tour of the dealership before i left and i got to meet all the service writers who were all friendly. My car was cleaned within 20 mins of picking it out which i thought was great. At prime they do everything they can to please the customer and i would deffenitly reccomend them to everyone. More

Ryder and Stacy were so great. They took the time to make sure I felt really comfortable with the deal. They didn't pressure me at all. Stacy helped me pick out the perfect CR-V for me. He offered m make sure I felt really comfortable with the deal. They didn't pressure me at all. Stacy helped me pick out the perfect CR-V for me. He offered me a soda and there were fresh baked cookies for us to enjoy while doing the paperwork. Stacy called me several times on the phone to organize my pick up and to make sure everything went smoothly. When I came to pick up the car I was greeted by name at the door. Everything was ready to go, no surprises, no waiting. I felt like they truly wanted me to be happy and completely satisfied, which I was and still am. I highly recommend Prime Honda and these two men in particular! More

Steven Roach was the best sales man i have met in all the car dealers that i have been to i was very happy with the way he helped me and i am very thankful for his help. I will tell my farmily and friends ab car dealers that i have been to i was very happy with the way he helped me and i am very thankful for his help. I will tell my farmily and friends about the good servise that i got Thanks Jason Blake More

I had such a great experience. This was my 1st trip to a dealer EVER and they were just so fantastic! I would highly recommend Prime to anyone! Raidar is the manager and he didn't, for one second, treat me dealer EVER and they were just so fantastic! I would highly recommend Prime to anyone! Raidar is the manager and he didn't, for one second, treat me like I knew nothing! Prime Motor Group really left a great impression on me! More

I had been to several dealers in MA. Most of them came out to me being extremely aggressive. Prime Honda was different. Andrew and Gus were extremely friendly and worked with me attempting to meet my ne out to me being extremely aggressive. Prime Honda was different. Andrew and Gus were extremely friendly and worked with me attempting to meet my needs. Overall I am extremely please with the way the sales had went. Although they are a little far from where I live I would definitely shop with them again in the future. More