Parkway Honda

I RECENTLY LEASED A 2009 HONDA CRV AT PRIME HONDA IN WEST I RECENTLY LEASED A 2009 HONDA CRV AT PRIME HONDA IN WEST ROXBURY,MA. STEVE ROACH WAS PERSONABLE,PATIENT, AND HONEST. HE DID A GREAT JOB "IMPRESSIN I RECENTLY LEASED A 2009 HONDA CRV AT PRIME HONDA IN WEST ROXBURY,MA. STEVE ROACH WAS PERSONABLE,PATIENT, AND HONEST. HE DID A GREAT JOB "IMPRESSING" MY WIFE AND I, WHEN IT CAME TIME TO "PUNCH THE NUMBERS". ONCE MY LEASE ENDS, I LOOK FORWARD TO WORKING WITH PRIME HONDA AGAIN. More

Paul Wisdom was easy to work with, answered our questions with honest answers, and followed up on requests promptly. The final price on my new Fit was completely fair. He was friendly and did everything he c with honest answers, and followed up on requests promptly. The final price on my new Fit was completely fair. He was friendly and did everything he could to make sure I was satisfied with my purchase and all my questions were answered. There was no pressure, either from Paul, or from Sam, who offered an extended warrantee and patiently explained what it covered. More

The dealership turned a negative experience into a positive experience (I scheduled a visit to see a specific car, drove a good distance to see the car, but it was sold before I got there). The car en positive experience (I scheduled a visit to see a specific car, drove a good distance to see the car, but it was sold before I got there). The car ended up becoming available and I negotiated a price directly with the sales manager via email, which was very helpful. Fernando Q was a pleasant and honest salesman to deal with. He drove the car to my house for a test drive and did a nice job communicating with me to setup delivery. I previously purchased cars from the Clair dealership so it was nice to see there hasn't been a drop-off in cust service since the transition to the Prime name. More

Our experience was smooth and enjoyable at Prime Honda. Steve took great care of us! We'd been to a few other dealers and Prime Honda was by far the best we found. We told Prime what we wanted and how mu Steve took great care of us! We'd been to a few other dealers and Prime Honda was by far the best we found. We told Prime what we wanted and how much we could afford and they gave us a fantastic deal, no haggling. It was completely transparent and straight forward. We would definitely go back to Prime Honda. More

I purchased from this dealership and would return again. Customer service was done well in a very friendly, courteous manner. My initial email and telephone contacts with Yan were quickly handled, straigh Customer service was done well in a very friendly, courteous manner. My initial email and telephone contacts with Yan were quickly handled, straight forward and informative and Steven was all prepared for us when we arrived. Pricing was good, Steven was very nice as he got us through the test drive, information and agreement, and the paperwork could not have gone more smoothly with Sam. It really seemed that they generally wanted to make the car buying process as pleasant and efficient as possible and it was much appreciated. More

From the beginning to the end of the deal, I was met with patience, respect, and a true understanding of my financial situation, without the hard sell, but rather honesty and a true effort to find what I cou patience, respect, and a true understanding of my financial situation, without the hard sell, but rather honesty and a true effort to find what I could afford. Along with going the extra mile to make sure I left the dealership with a smile. AND I DID LEAVE SMILING. I cant waite to tell my friends were to buy their next car from. PRIME HONDA. More

I want to thank Prime Honda/Toyota for their great community event 'Breakfast with Santa' on Saturday 12/13. I and others appreciate their support of the children of Dedham and the Town of Dedham ove community event 'Breakfast with Santa' on Saturday 12/13. I and others appreciate their support of the children of Dedham and the Town of Dedham overall and it has made me a customer! In the future, I'll be bringing in my Honda and Toyota (own one of each) for all service work and will consider Prime when it comes time for the next car purchase. More

My visit was very enjoyable. My customer rep. was knowledgable about the dealership and had the answer to all i asked. The vehicles are impressive and fun to drive and reasonably priced. I would defi knowledgable about the dealership and had the answer to all i asked. The vehicles are impressive and fun to drive and reasonably priced. I would definitly recommend this dealer to friends whom are looking for vehicles. I haven't been as impressed by such servie since 1986 when i had purchased my very first new vehicle. More

Prime honda was by far one of the best car dealerships i have dealt with, i have been to other Honda dealers and Prime was top rated. Jeff the service person who checked me in was very courteous,knowledgeab have dealt with, i have been to other Honda dealers and Prime was top rated. Jeff the service person who checked me in was very courteous,knowledgeable and answered all of my questions. He called me to update me on the status of my van. The customer service manager Dimitria Sullivan was absolutely wonderful, made sure i had everything i needed, made arrangements for me to get home. Dimitria is by far a huge asset to Prime Honda and their customers. Thank you for the great service... Kris A. More

The dealer, Steve Lander, was really friendly and efficient. He made sure that all the paperwork were in before I picked up my car. The staff there were also really friendly and efficient since they efficient. He made sure that all the paperwork were in before I picked up my car. The staff there were also really friendly and efficient since they were able to put all the paperwork together and fax any additional paperwork needed to my insurance to make sure I could pick up the car on time. Thanks guys!! More