Parkway Honda

I purchased a 2007 Honda Accord in January 2008. The customer service was excellent. I visited several other dealerships were the sales rep/financing were too overbearing. The experience at Prime Hond customer service was excellent. I visited several other dealerships were the sales rep/financing were too overbearing. The experience at Prime Honda was exactly the opposite, Derrick, the sales rep showed me several vehicles and he was always friendly, professional and knowledgeable. I have returned to Prime Honda for service/oil changes and the customer service continues to be outstanding. I am always greeted my several people sales/service asking if they can be of any assistance. More

Since this visit was for an oil change only and there was no charge for it, my visit could not have been better. The ladies were efficient, polite, accomodating and very professional. There was a bit of a wa no charge for it, my visit could not have been better. The ladies were efficient, polite, accomodating and very professional. There was a bit of a wait, but the reason for it was explained to me. The only element lacking was the absence of the fresh baked cookies! Everything else was just perfect as always. I would certainly recommend this dealership to my friends and encourage my wife to consider a purchase in the near future. Thanks Janeen and Zylette for the courtesies, attention and fine service you offered and to the automotive specialists who serviced my vehicle and to whoever washed and vacuumed it. Perfection! ******* B. ******* More

From the moment I arrived I felt this was going to be a pleasant experience, because I wasn't attacked by a multitude of sale people. I was allowed to browse at my leisure and survey all autos they had in pleasant experience, because I wasn't attacked by a multitude of sale people. I was allowed to browse at my leisure and survey all autos they had in stock. All the staff was courtious and polite. I told Wade (salesman) what I wanted and what I was willing to pay and we worked it out in a very short period. Also there was no pressure to buy alot of extras, I told them I wasn't interested and they left it at that. Overall it was a pleasant experience and woul reccomend them highly More

The sales person, steve and james both were helpful in showing the available cars. Both of them were not pushy and gave ample time to make the decision and understand the procesure. Thanks for the same. showing the available cars. Both of them were not pushy and gave ample time to make the decision and understand the procesure. Thanks for the same. The management was also fine with negotiation and bringing the deal to a common ground. We appreciate the willingness to help and timeliness of completion of the task. regards, Nand. More

I recently purchased a 2009 Honda Accord LX from Prime Honda in West Roxbury and received excellent customer service. The GM, Reidar and his staff; especially "The Codman" aka Greg Conner; made my car pur Honda in West Roxbury and received excellent customer service. The GM, Reidar and his staff; especially "The Codman" aka Greg Conner; made my car purchase a very pleasurable experience. They found me the car that would best suit my budget and it ended up being the car of my dreams. I will continue my business with all of my future service needs through this dealership and will recommend to all I know. Thank you Prime Honda! Sincerely, Happy Honda Customer More

THEY SOLD ME A GREAT CAR AT A GREAT PRICE "I LOVE MY 2007 ACCORD". I SHOPPED AROUND AND THEIR WINDSHIELD PRICE WAS BETTER THAN HONDA VILLAGE, BERNARDI AND BOCH'S NEGOTIATED PRICE. THEY HAD NO HIDDEN CHARGES ACCORD". I SHOPPED AROUND AND THEIR WINDSHIELD PRICE WAS BETTER THAN HONDA VILLAGE, BERNARDI AND BOCH'S NEGOTIATED PRICE. THEY HAD NO HIDDEN CHARGES AND DIDN'T TRY TO GET ME TO PAY FEES FOR REPAIRS ON THE CAR THEY HAD ONLINE ALREADY PRICED THE WAY BOCH HONDA TRIED TO. THE SALESPEOPLE WERE ALL FRIENDLY AND COURTEOUS. FINANCING WENT VERY SMOOTH AND THEY GOT ME A GREAT RATE WITH NO HASSLES. I WILL AND HAVE RECOMMENDED THEM AS MY DEALER OF CHOICE. I WILL NOT ONLY BE A PRIME CUSTOMER TODAY BUT I WILL BE FOR ALL MY FUTURE CARS AND YOU SHOULD BE TO!!!!!!!!!!!!!!!!THANK YOU GUYS AT PRIME, GREAT JOB More

I had a great experience at Prime Honda in West Roxbury. Phil was great to work with, as was Scott Carter. Everyone was very nice and couteous. We spent 3 hours there but they had cookies and coffee for a Phil was great to work with, as was Scott Carter. Everyone was very nice and couteous. We spent 3 hours there but they had cookies and coffee for all of the customers. They even have lunch brought in for whoever is there. I drove my car home that day and had my registration on on Monday. More

WARNING IF YOU DON'T LIKE HAVING A GOOD TIME AND WANT THE OLD BAIT AND SWITCH YOU CAN'T BUY A VEHICLE FROM PRIME!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WENT TO PRIME HONDA IN WEST ROXBURY LAST WEEKEND AND WAS GREET OLD BAIT AND SWITCH YOU CAN'T BUY A VEHICLE FROM PRIME!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WENT TO PRIME HONDA IN WEST ROXBURY LAST WEEKEND AND WAS GREETED AT THE DOOR BY A MANAGER HIS NAME WAS GREG CONNOR,HE ASKED ME IF I HAD BEEN TO PRIME BEFORE AND IF I WAS THEIR TO SEEING ANYBODY I TOLD HIM THAT I WAS TALKING WITH CHUCK OVER THE INTERNET AND HAD AN APP. IT TOOK ABOUT 2HRS AND SOME WORK BUT WE BOUGHT A CAR HOORAY!!!!! FROM THE COOKIES TO THE DANCE CLUB MUSIC IT WAS THE BEST BUYING EXPERIENCE WE'VE EVER HAD. ALSO WE GOT TO RING THE FAMOUS BELL. GREG AND CHUCK WERE VERY PROFESSIONAL AND A PLEASURE TO WORK WITH THANKS. More

When I first went into honda Prime I was only shopping around and didnt want to make the decision in buying a car right at that time. Philip my sales rep was kind ( at first I thought it was just your typ around and didnt want to make the decision in buying a car right at that time. Philip my sales rep was kind ( at first I thought it was just your typical sales rep crap). He told me that I wouldnt receive the price for the car anywhere else and to prove to me he let me search the web on cars.com and showed me other dealerships that were selling the same car. At this point I realized that he was serious and was providing me with acturate info. (Using the sales rep at car dealership try to lie to you to purchase a car and only till after you sign the papers do you realize that it was a lie). However although I am satisfy with the price that I was given I would have preferred a little less, but overall my experience was excellent. And the service continued even after I left with the car. Last December I purchased a car at Mazda and when I left with the car, I was never able to get a hold of my sales rep, I needed to know about my sticker, reg, and insurance and it always took a long time for them to get back to me. I never had to contact Philip about anything, he has contacted me everytime a step in the process is completed, and in addition to that he has provided me with his cell phone number to call him when I need something and I have always gotten through to him. He is an excellent employee and definately an asset to the company. High 5 for Phil More

Paul Wisdom was a big help in helping me find a new car. Thanks to him I have found the perfect car for a great price. He was patient, courteous, and conscientious. He has my respect and admiration. There i Thanks to him I have found the perfect car for a great price. He was patient, courteous, and conscientious. He has my respect and admiration. There is no doubt he is a valuable asset to the Prime Honda company. I will heartily reccomend him to my family/friends looking for a new car. More