Parkway Honda

Well done We always have a great experience and Adam is always professional. We find the service center to be the best around. We bring all 4 cars to them. We always have a great experience and Adam is always professional. We find the service center to be the best around. We bring all 4 cars to them. More

Awesome Service very willing to help Buying a new car at Parkway, Honda was an amazing experience. My sales person Ben was very knowledgeable, and accommodating. He was willing to he Buying a new car at Parkway, Honda was an amazing experience. My sales person Ben was very knowledgeable, and accommodating. He was willing to help with the technology side that day and any day after. He took a lot of time to make sure I was going to enjoy my new ride. The sales manager and finance guy were also amazing! I am happy to say I didn't have to serve myself by finding my car online and doing any of the paperwork by myself online. It was true customer service from the second we walked in the door. More

Excellent service and explanation of problem solved. Great understanding of the problem and service to correct it. Was treated in a friendly manner and kept aware of the steps to correct the problem. Great understanding of the problem and service to correct it. Was treated in a friendly manner and kept aware of the steps to correct the problem. More

Long wait I scheduled my oil change during my lunch hour. My appointment was at 11 am. I was there for an hour and a half. My appointment was on Friday so I was I scheduled my oil change during my lunch hour. My appointment was at 11 am. I was there for an hour and a half. My appointment was on Friday so I was unable to make up the time I lost at work. I will now have to schedule my appoints for after 5. More

Excellent service, friendly people. I have been coming to this dealership for around 30 years. They have always been fair in their dealings with me and the service department goes above I have been coming to this dealership for around 30 years. They have always been fair in their dealings with me and the service department goes above and beyond. More

First Brand New vehicle If buying a house could be as pleasant as buying my new Ridgeline, people wouldn't have to complain about banks. Every staff member that I dealt with If buying a house could be as pleasant as buying my new Ridgeline, people wouldn't have to complain about banks. Every staff member that I dealt with treated me with respect and courtesy. I knew what I wanted & they were very helpful & repectful of my wishes. Every step of the process was done with great care to detail. Each individual I dealt with explained their job & how it played into my purchase of a vehicle. Shane Sunderlin helped me as the saleman, showing me the vehicle I was interested in & went over every detail after the purchase & before I drove it off the lot Mark Mears was extremely helpful in getting me an offer that I could approve,; Michael Smith was very thorough through the business & financial end of things, plus explaining the extended warranty & meeting Bob Windemuth eased any fears I might of had about any service that might need to be done. The only thing left to discover is if my new Honda can live up to the standards set by this excellent staff. More

Brake line replacement My brakes went out on my vehicle and I called and they had me bring it in that night and started working on it the next day and had it taken care of b My brakes went out on my vehicle and I called and they had me bring it in that night and started working on it the next day and had it taken care of by the end of the day. This was an older vehicle that I had bought somewhere else and the brake line had just rusted out. They were able to put in a brakeline themselves without getting the one from Chevrolet and saved me about $400. I have all of my other Honda's serviced here and they always do a great job and are extremely friendly. More

Oil change and tire rotation I purchased the 2014 CRV new from Parkway and have scheduled all maintenance for it since the purchase. The service department is always friendly and I purchased the 2014 CRV new from Parkway and have scheduled all maintenance for it since the purchase. The service department is always friendly and efficient. They also have a nice waiting area. More

Recent service experience. Last week I took my 04 Honda CRV and my husbands 2014 CRV to get an oil change and tire rotation. On both occasions the service tech ( Bobby) was ver Last week I took my 04 Honda CRV and my husbands 2014 CRV to get an oil change and tire rotation. On both occasions the service tech ( Bobby) was very friendly and helpful. The waiting area was pleasant and had coffee available as well. More

Wonderful, wonderful, wonderful! That lovely check engine light came on in my 2011 Honda CRV while we were out of town. I had just moved to Dover, OH in October, 2017 and thought sinc That lovely check engine light came on in my 2011 Honda CRV while we were out of town. I had just moved to Dover, OH in October, 2017 and thought since Parkway Honda was local I would try them. I called and was greeted ever so wonderful and was able to get my CRV in the same day. As soon as I walked in the door I was greeted so kindly and reassured they would take care of the issue and they did. These are kind and professional people and no doubt Parkway Honda will be my go to for service from now on. Love them! More