Parkway Ford Lincoln - Service Center

Work not done correct the first time and the correct problem were not addressed at all problem were not addressed at all More

It was easy to set up appointment And they sent me a reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recomme reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recommended More

The service was great and the time was very done in a time that they said would be done time that they said would be done More

Quick service has change to the point this is not a one stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this appl stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this application and cost just went up from what it was 15,000 miles ago or two months. Never even ran truck through the car wash when complete and they were asked too. Disappointed with this visit and service seeing I have been getting this work done at this dealership since purchase of this vehicle in 2020. I have purchased most of my new vehicles from this dealership and I am questioning if I continue this support of this local business. More

The people I worked with were very helpful and straightforward. Although I was given bad news, they were honest and upfront. I will continue to work with them in th future. straightforward. Although I was given bad news, they were honest and upfront. I will continue to work with them in th future. More

Ty did an awesome job with my service for an oil change and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progr and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progress each step of the way and appreciate the care taken with my new Vehicle. Hey Ty, the last service tech gave me a free car wash ha ha !! More

Ty did an awesome job with my service for an oil change and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progr and tire rotation. It probably took 45 minutes total from the time I arrived and find that completely acceptable. I was kept informed of the progress each step of the way and appreciate the care taken with my new Vehicle. Hey Ty, the last service tech gave me a free car wash ha ha !! More

Was not impressed at all with the service department. I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle in the past. Tried to my issue and the gentleman was focused on one thing and refused to listen what we were saying More

Very freindly and attentive. I was a little dissapointed that the quick-serve oil change was advertised to open at 7:30 and they did not open the doors until after 7:45. I was a little dissapointed that the quick-serve oil change was advertised to open at 7:30 and they did not open the doors until after 7:45. More

Service would have been better if I would have gotten truck back next day as they said I would truck back next day as they said I would More