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Parkway Ford Lincoln - Service Center

Dover, OH

4.1
996 Reviews

996 Reviews of Parkway Ford Lincoln - Service Center

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March 21, 2024

Employees were friendly and helpful. Service was done timely and the wait was short and pleasant. More

by wahlcc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Miller, Racheal Contini, George Scott
Mar 25, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

March 21, 2024

Did a great job had my truck out by the end of the day just as I asked More

by rmyeager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Mar 25, 2024 -

Parkway Ford Lincoln responded

Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

March 21, 2024

Everyone was great very considerate and courteous I did not have to wait long at all. More

by jgriggs_2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Scott
Mar 25, 2024 -

Parkway Ford Lincoln responded

Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

March 20, 2024

George Scott and his crew did a great job especially thank you for taking me and my wife home More

by John Gribble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trainee Scott, George Scott
Mar 25, 2024 -

Parkway Ford Lincoln responded

Hi John, Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs! Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

March 20, 2024

Parkway was able to schedule my truck quickly. Timothy checked me in and called me the next day when my truck was finished. Everything went smoothly. More

by robweber50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Mar 25, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on Tim and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 


March 20, 2024

All the people in the service department did a great job especially Scott and George Scott. Especially thankful for the ride home since my truck broke down very close to Parkway Ford. Thank you 🙏 More

by John Gribble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott who was being trained , George Scott
Mar 25, 2024 -

Parkway Ford Lincoln responded

Hi John, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! 



March 18, 2024

Worst service I’ve ever had. Waited for months to have a spare key made and still don’t have one because your people don’t know how to do there job correctly. So therefore I will More

by t.kromig20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Scott
Mar 19, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

March 15, 2024

From the moment I walked in the door Rachael greeted me with a smile. George, the service manager was helpful explaining everything to me in detail. David the Technician explained was going on with my ve More

by christinemarie2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael and David , George Scott
Mar 19, 2024 -

Parkway Ford Lincoln responded

Hi Christine, Thank you for your feedback on George and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

March 15, 2024

Friendly staff with good customer service. My truck was finished in plenty of time and no worries for future issues. More

by courtrightma
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Crone, George Scott
Mar 19, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on George, Rick and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

March 15, 2024

The service was great! Customer service is great! They keep you updated on how things are going. More

by jackiebuckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Mar 19, 2024 -

Parkway Ford Lincoln responded

Hi Jackie, Thank you for your feedback on George and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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