Parkway Ford Lincoln - Service Center

Tim Bickford was great to work with! He made the car buying process quick and easy! We will definitely be using him again in the future! He made the car buying process quick and easy! We will definitely be using him again in the future! More

Ty was excellent in helping me with my service of my vehicle and explaining everything to me, he is outstanding salesman and extremely helpful! vehicle and explaining everything to me, he is outstanding salesman and extremely helpful! More

Just recently had them do recall work on my truck. They overlooked an issue and had to go back twice They overlooked an issue and had to go back twice More

Scott was very professional. He kept me informed and I am very happy with the work oerforned. He kept me informed and I am very happy with the work oerforned. More

Took my truck in for the Ford tailgate recall and drivers door handle freezing. I asked how much it would cost to change the transmission filter & fluid and was given a quote for that. I agreed to that servi door handle freezing. I asked how much it would cost to change the transmission filter & fluid and was given a quote for that. I agreed to that service. When I saw the emailed work order it did not have the drivers door freezing on it. I called and they said they would add it. However, when I got the revised work order by email it still was not added. When I dropped off the truck, Anthony was helpful and he added the door freezing to the work order. When I picked up the truck, they said the tailgate latch was working properly and didn't need to be fixed according to the recall. It seems the recall is just a ploy to get the vehicle in so they can inspect the truck and tell you what else needs to be fixed. What was worse was the price for the transmission service was almost double what I was quoted. In hindsight I should have got the quote for the transmission service in writing. The one bright spot was that Anthony fixed the work order, explained everything well, was sympathetic to my situation, and gave a small discount on the transmission service. However, I won't be back. More

They diagnosed my problem, gave me a loaner and explained everything throughout the process. Ty was great. everything throughout the process. Ty was great. More

The service department was friendly and helpful. They tried to resolve the problem I am having (George Scott in particular). They tried to resolve the problem I am having (George Scott in particular). More

Handled my oil change quick and complete. Explained every detail to me and kept me informed of the time . Ty was very courteous and kind. Explained every detail to me and kept me informed of the time . Ty was very courteous and kind. More

Greg Fleischmann was very friendly and helpful with the purchase of my new jeep compass showed me how to use the the dashboard gadgets Thank You Greg purchase of my new jeep compass showed me how to use the the dashboard gadgets Thank You Greg More

F150 had recall and warranty work to be done. Refused to do warranty work. Poor Refused to do warranty work. Poor More