
Parkway Ford Lincoln
Dover, OH
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Very good in customer service and they take care their customer and they are very friendly and professional to all the customers. Thank you very much customer and they are very friendly and professional to all the customers. Thank you very much More
I had a minor problem when I purchased 4 new tires, but it was taken care of by Jered Miller. They are a better dealership than the one where I had purchased my Dodge Van. it was taken care of by Jered Miller. They are a better dealership than the one where I had purchased my Dodge Van. More
I scheduled a service appointment and was prepared to wait for the three hours estimated for completion. Several times during the initial time period, I was asked if I was all right and if I needed assis wait for the three hours estimated for completion. Several times during the initial time period, I was asked if I was all right and if I needed assistance. Then it was announced that the wrong part had been delivered and it would be several more hours. I was immedeately offered a loaner car to return home for the rest of the wait. I accepted the offer and then came back later when my work was complete. I very much appreciated the extra effort of checking on me and getting me a loaner in the meantime. Even though I purchased the vehicle from a different dealer, I am always treated as a valued customer. I have brought my vehicles to Parkway since moving to this area more than 12 years ago. Thank you! More
My visit was not scheduled due to an accident. The service department responded quickly and remedied the situation in an hour while I waited in the lobby. service department responded quickly and remedied the situation in an hour while I waited in the lobby. More
I’m was very happy with my purchase . The staff was friendly, helpful but not pushy. I would recommend them if your looking for a new or used vehicle. friendly, helpful but not pushy. I would recommend them if your looking for a new or used vehicle. More
the service was great but unafortunetly the vehicle that i got timing chain was going out n i didnt have 3200 to fix it up i got timing chain was going out n i didnt have 3200 to fix it up More
We drive over 75 miles to to get to this dealership. They are that good. Just bought our second new one from them. They could not have been more patient or taken better care of us. The service depar They are that good. Just bought our second new one from them. They could not have been more patient or taken better care of us. The service department is also well worth the extra miles, and we've always been well treated the few times we used the parts department. So if you're in the market for a new car, call Parkway Ford and ask for Greg. I guess they sell other brands as well but we're Ford people. More
Always take care of me on time and have a loaner when needed. Very polite. Helpful hints on new tires and honest answers. Waiting area is very clean. needed. Very polite. Helpful hints on new tires and honest answers. Waiting area is very clean. More
I have always had great service from the Quick Lane. Both Jered and Josh are very helpful and keep me informed as to what my vehicles need. Jered and Josh are very helpful and keep me informed as to what my vehicles need. More
We had a great experience with this dealership and our salesman Ryan Goodall. It was a flawless purchase. We were taken care of by everyone we dealt with! salesman Ryan Goodall. It was a flawless purchase. We were taken care of by everyone we dealt with! More