Parkway Ford Lincoln
Dover, OH
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I communicated at least twice to the service department that I wanted my vehicle completed tuned up, oil change and anything else they saw fit while they had my vehicle in to replace sensors and seatbelts that I wanted my vehicle completed tuned up, oil change and anything else they saw fit while they had my vehicle in to replace sensors and seatbelts that needed replaced due to a wreck. Upon picking up my vehicle, nothing additional was performed. I was told they could add the oil change to the invoice and I could go wait next door at the Quick Lane for an hour before I could get an oil change. If it wasn't for me reiterating multiple times what all I wanted done to my vehicle, only to have it not be completed, I would've been completely happy with the service. More
Called to check hours of operation, had to leave message, I was called back in a timely manner. Work was completed in a reasonable amount of time. Price was fair. I drive 45 miles each way to get my serv I was called back in a timely manner. Work was completed in a reasonable amount of time. Price was fair. I drive 45 miles each way to get my service at this dealer it is well worth the drive. More
Getting what I wanted in my truck, and having a payment and price that was fair and fit my budget was made so easily with Jeff and the finance professional at Parkway! Thanks guys! and price that was fair and fit my budget was made so easily with Jeff and the finance professional at Parkway! Thanks guys! More
Vehicle went in for the scheduled 18 month service. This was on a Friday morning, and got the vehicle back within two hours. Did the inspection, the service, and kept me informed on an upcoming needed serv was on a Friday morning, and got the vehicle back within two hours. Did the inspection, the service, and kept me informed on an upcoming needed service. More
My vehicles is back within in the time frame they give me. Great service! Always friendly! They are quick with getting you your paperwork so you can be on your way. me. Great service! Always friendly! They are quick with getting you your paperwork so you can be on your way. More
Like always wonderful service. I’ve dealt with both sides the service guys and sales guys and they are all great they blow drennon got out of the water!! the service guys and sales guys and they are all great they blow drennon got out of the water!! More
Made an appointment and Josh called me back later and Made an appointment and Josh called me back later and said they got the tires sooner then he thought so he called me back and got me in the day bef Made an appointment and Josh called me back later and said they got the tires sooner then he thought so he called me back and got me in the day before. More
Excellent service from the whole team! Josiah was fantastic with his service and he went above and beyond. Great team, great personality. I will definitely be coming back in the future! fantastic with his service and he went above and beyond. Great team, great personality. I will definitely be coming back in the future! More
Explained what was done. Very friendly atmosphere.Done Explained what was done. Very friendly atmosphere. Done in a very timely manner. Would definitely bring car back for service if needed. Everyone Explained what was done. Very friendly atmosphere. Done in a very timely manner. Would definitely bring car back for service if needed. Everyone very thorough. More