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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

February 19, 2022

Consistent with their customer service. Very personable and capable staff. Quick work with vehicle maintenance. The only issue is sometimes short service staff can limit days of availabilit More

by Jason Snyder DDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Q
Dec 02, 2022 -

Parkway Ford Lincoln responded

We are very happy we could provide you with a positive experience! Thank you for your review!

February 19, 2022

Very clean and professional got an appointment within a few days the vehicle was ready when promised More

by dbradfordauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller, Rick Crone
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

February 19, 2022

Curtis fast service. Great communication and answered all my questions. Best service department I’ve ever been to. Thanks More

by toddjackson586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Trimmer was excellent, Greg Fleischman, Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller, Joel Wagner, Rick Crone, Rick Crone
Dec 02, 2022 -

Parkway Ford Lincoln responded

We are very happy we could provide you with a positive experience! Thank you for your review!

February 18, 2022

Fast,friendly,great work. Would return to get other work done. Great parts department. We'll done! More

by lnotz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman, Rick Crone, Rick Crone
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

February 18, 2022

Dropped my car off for an estimate. No one ever called me. I stopped before close and was told it would be fixed by morning. I never told anyone to fix it. I went ahead and approved More

by lacroixwork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Q
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thank you for letting us know about your visit. Thank you again for taking the time to let us know how we can improve. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

February 17, 2022

Absolutely LOVE working with this group! I ordered a new 2022 Ford Bronco through them and they touched base to keep me updated as it was being built. In addition to that, they did not price More

by Mrsheinz57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim- store manager, Ron Cihon, Ron Farver, Rachel Rupp
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

February 15, 2022

Customer service is top notch! I would recommend buying your vehicles at Parkway and taking them back for any of your vehicle needs. More

by williamsonsharon25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Dec 02, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our team! Thank you so much for the feedback! We look forward to serving you again in the future!

February 10, 2022

The staff did an excellent job from beginning to end. They were professional, courteous and knowledgeable. More

by mscorp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman, Jered Miller
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thank you for your review and feedback! We appreciate your business and look forward to serving you again!

February 03, 2022

Everyone was super helpful and stayed late to finish my paperwork after normal work hours. More

by bickfordbrent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
Dec 02, 2022 -

Parkway Ford Lincoln responded

We are very happy we could provide you with a positive experience! Tim is awesome and we are happy to have him on our team. Thank you for your review! Have a great day!

February 01, 2022

I always enjoy the relaxing waiting area and great service! Gentleman even brought around some baked goodies and offered to people who were waiting on their vehicles on a busy Saturday morning. More

by EMaurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Dec 02, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our team! Thank you so much for the feedback! We look forward to serving you again in the future!

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