Parkway Ford Lincoln
Dover, OH
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Consistent with their customer service. Very personable and capable staff. Quick work with vehicle maintenance. The only issue is sometimes short service staff can limit days of availabilit Very personable and capable staff. Quick work with vehicle maintenance. The only issue is sometimes short service staff can limit days of availability. A lot better than what I'm used to at my old dealership. More
Curtis fast service. Great communication and answered all my questions. Best service department I’ve ever been to. Thanks Great communication and answered all my questions. Best service department I’ve ever been to. Thanks More
Dropped my car off for an estimate. No one ever called me. I stopped before close and was told it would be fixed by morning. I never told anyone to fix it. I went ahead and approved No one ever called me. I stopped before close and was told it would be fixed by morning. I never told anyone to fix it. I went ahead and approved the estimate and the work. Showed up the next day, paid, and got the key. Customer service representative didn't greet me or say more than 10 words to me. Came back later to find my battery dead and the front of my car parked on an ice hill. Had to slip and slide on a hill of ice in the rain to jump start my car at night. Not too impressed with the customer service but the car is operating fine so far. More
Absolutely LOVE working with this group! I ordered a new 2022 Ford Bronco through them and they touched base to keep me updated as it was being built. In addition to that, they did not price I ordered a new 2022 Ford Bronco through them and they touched base to keep me updated as it was being built. In addition to that, they did not price gouge as soon as I it came on the lot. I will be buying from this dealership again! More
Customer service is top notch! I would recommend buying your vehicles at Parkway and taking them back for any of your vehicle needs. I would recommend buying your vehicles at Parkway and taking them back for any of your vehicle needs. More
I always enjoy the relaxing waiting area and great service! Gentleman even brought around some baked goodies and offered to people who were waiting on their vehicles on a busy Saturday morning. service! Gentleman even brought around some baked goodies and offered to people who were waiting on their vehicles on a busy Saturday morning. More