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Parkway Ford Lincoln

Dover, OH

Overview
Reviews
4.1
1,463 Reviews
Call Dealership (330) 343-6681
View Awards

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

March 15, 2022

We couldn't be more pleased with the staff. Mark and Sally went above and beyond in helping us get the truck off of dreams!! We will definitely be back again!! More

by troy.bricker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sally Barnett , Mark Carroll
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! We greatly appreciate your business. Have a great day!

March 15, 2022

They were prompt, and got the job done in one day. Very friendly staff and prompt More

by jdmenyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thank you for your review! We greatly appreciate your business. Have a great day!

March 14, 2022

Service is good, however the representative was sexist and demeaning. I’m happy to go back, but not to speak to him again. More

by meg.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’d rather not say.
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Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had that kind of experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

March 14, 2022

Fast and help service. I would recommend them to anyone needing service on their vehicles. More

by neffer98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Joshua Sparkman
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

We are very happy we could provide you with a positive service experience! Thank you for your review!

March 11, 2022

Service was not the best had an appointment at 2 they didn't get to the truck till next day couldn't even take the time to let us know that. Times are hard for everyone right now not just business More

by carpenterlenora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Q Q
Report | Print
Apr 26, 2022 -

Parkway Ford Lincoln responded

Thank you for your feedback! I will be reviewing this with my service manager. Is there a good number he can reach out to you?

March 10, 2022

Totally satisfied! Great staff with fast service! Highly recommend! Always walk away a very satisfied customer! Thanks! More

by dbrick78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

March 10, 2022

Good experience. Young lady at showroom desk helped me reprogram my Bluetooth. She was very sweet. More

by PUGHCAROLYN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thank you for your review! We greatly appreciate your business. Have a great day!

March 09, 2022

They always go above and beyond for their customers. Took my Jeep in for service and when they finished I gotta free car wash ❤️ More

by morganjean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jolliff , Phil Miller, Joshua Sparkman, Jered Miller
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thank you for your review! We greatly appreciate your business. Have a great day!

March 08, 2022

The staff is always friendly and willing to answer questions. They take time to explain options and work completed. More

by jmmyers23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

We are very happy we could provide you with a positive experience! Thank you for your review!

March 08, 2022

Receptionists were very nice. There were different aspects of the actual service that we weren't thrilled with. More

by Yoder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thank you for your review! Have a great day!

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