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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

April 20, 2022

Very courteous and professional! The mechanic was very careful with my vehicle! The service was done in a timely manner. More

by frztrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
Apr 25, 2022 -

Parkway Ford Lincoln responded

Thanks for your feedback and review!

April 19, 2022

Didn't fix car paid $1900, my panel of lights still don't work. Pissed More

by Donjecko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Price
Apr 19, 2022 -

Parkway Ford Lincoln responded

Thanks for your feedback! I can have my Service Manager call you. What is a good number to reach out to you?

April 19, 2022

They work me in when I am home from college and it makes my life easier. More

by mhorn3629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Apr 25, 2022 -

Parkway Ford Lincoln responded

Thanks for your feedback and review! Good luck at college!

April 19, 2022

Very helpful crew at Parkway Ford Lincoln. After having an issue with an indicator light from a previous service, they went above and beyond to rectify the issue. More

by ryan.rieger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Apr 25, 2022 -

Parkway Ford Lincoln responded

Thanks Ryan for your feedback and review! We are always happy to hear they went above and beyond for your service.

April 16, 2022

They got my vehicle in and they done a good job but they are a little slow. I think it would be nice if it was around 30-45 minutes for basic oil change and tire rotation. I was there for about 75 minutes. More

by Bbsmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Apr 20, 2022 -

Parkway Ford Lincoln responded

Thanks for your feedback! I will speak with management about this and see where we can be more efficient.

April 12, 2022

Great Servce Department. Unfortunately, the lady that answers Service Phone calls and calls customer for reminders, needs to get her act together. She called me with the wr More

by TLG1383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q
Apr 20, 2022 -

Parkway Ford Lincoln responded

Thanks for your feedback. We will look into the service appointment process. As for Bobbi, he no longer works at this location. However there are many staff members that has worked for here for years and are more than willing to assist you.

Apr 20, 2022 -

TLG1383 responded

Like I said earlier, I'm not sure I will be purchasing any more vehicles from this location in the future because Bobbi Green is no longer with you. Once my lease is up, I'm not sure where I will purchase my next vehicle.

Apr 20, 2022 -

Parkway Ford Lincoln responded

Thanks for your response. Let us know if we can be of further assistance.

April 11, 2022

Great service, professional, courteous staff and user friendly service experience. Always do their best to get me in and out. More

by bethgehring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Apr 20, 2022 -

Parkway Ford Lincoln responded

Thanks Beth Gehring for the feedback and the review!

April 08, 2022

Joshua and his crew are a cut above and I would give them a 6 if I could. Anytime I have needed service, the jobs were handled efficiently, economically, and cheerfully. Thank you very much for all you do More

by Versas and Vibes
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Apr 26, 2022 -

Parkway Ford Lincoln responded

Thank you for your feedback and review! It was a pleasure serving you!

April 07, 2022

Convenient, fast and friendly. Went in for oil change and tire rotation and inspection. very reasonable pricing. More

by timberwolf01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Apr 26, 2022 -

Parkway Ford Lincoln responded

Thank you for your feedback and review! It was a pleasure serving you!

April 07, 2022

Very good service. Great personal, very attentive and helpful.. Listened and trh to find service rattle noise More

by rdidonato301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price, Q Q
Apr 26, 2022 -

Parkway Ford Lincoln responded

Thank you for your feedback and review! It was a pleasure serving you!

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