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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

June 21, 2022

Very kind and helpful staff. there estimated time was spot on in the service department More

by stevenyoder34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Q
Jun 22, 2022 -

Parkway Ford Lincoln responded

Thanks Steven! We appreciate your feedback on Q and we are glad your overall experience was above and beyond. We look forward to serving you again!

June 20, 2022

Did a better job of getting my warranty issues taken care of this time. Thanks More

by angiemcburney1925
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Miller
Jun 20, 2022 -

Parkway Ford Lincoln responded

Hi Angie! Thanks for that feedback. We hope to continue to earn your business.

June 20, 2022

Great service and communication. There was a line when I got there and they still got me in and out! More

by steve@alpinehcservices.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Jun 20, 2022 -

Parkway Ford Lincoln responded

Hi Steve, Glad we could get in and out on time to your expectation! Thanks for your feedback and review!

June 19, 2022

Time was taken to explain and settings was set . All questions were answered, no question was to small. Salesman was fare and made me fee good..I have a cap order and plane to stop in at the dealer More

by slower54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Cihon
Jun 20, 2022 -

Parkway Ford Lincoln responded

Thank you for your feedback. We appreciate your business and we strive to hit all the details for our clients.

June 16, 2022

I purchased my Gladiator new out of state but am using Parkway as the local service center. They do great work and keep you well informed when something is different than what was expected. I will continu More

by scottr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price, Joshua Sparkman
Jun 17, 2022 -

Parkway Ford Lincoln responded

Thank Scott for that great feedback! Thank you for the opportunity to let us service your Gladiator! We appreciate your business and hopefully we will earn your business for another Gladiator down the road.

June 11, 2022

We had a lot of difficulty with our extended warranty company and our car was down for over 3 months. Matt was diligent about making sure things went right with them and he also made sure we had a rental More

by SJHARDESTY0
Recommend Dealer
Yes
Employees Worked With
Matt Price
Jun 14, 2022 -

Parkway Ford Lincoln responded

Thank you for that feedback and review. We're so happy your experience with Matt as above and beyond. We look forward to serving you again.

June 10, 2022

It was for a recall and checked the car out but did not have the required parts. Will complete when they get the parts in More

by evans.janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Jun 14, 2022 -

Parkway Ford Lincoln responded

Hi Janet! Thanks for your feedback and your review. We look forward to completing the recall service once the part is in.

June 08, 2022

Very professional service. Took care of the vibration in the front right tire right away. Made the process very easy. More

by mad_sbt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Cihon, Josiah Sparling
Jun 08, 2022 -

Parkway Ford Lincoln responded

Glad to hear that our team took care of the vibration in your front tire. More importantly we are happy to hear that the process was very easy. Thank you for your feedback and stop in anytime!

June 07, 2022

Was in to get the oil changed and the the service and friendliness was really good and it was done in a timely manner and was also told on the time that it would be to finished More

by knight21_988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Sparkman
Jun 08, 2022 -

Parkway Ford Lincoln responded

Thanks for the great feedback and review. We really appreciate your business and look forward to serving you again!

June 04, 2022

Friendly knowledgeable Service Department that makes you feel like a valued customer. I also like that I can get a copy of all of my service records if needed in one place. More

by MAC501ST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller, Rick Crone
Jun 06, 2022 -

Parkway Ford Lincoln responded

Wow! Thanks for that great review in feedback we will continue to aim above and beyond for all your service needs. Stop in anytime!

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