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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

November 07, 2022

Sales was very knowledgeable and was able to give service options since the cost of repair was very high. More

by robwolfe88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Q Q
Nov 08, 2022 -

Parkway Ford Lincoln responded

Hi Rob, Thank you for letting us know about your recent visit. Unfortunately, parts price have skyrocketed due to demand and the difficulty of delivery, amongst distributors still feeling the effects of Covid this past year. If you have any other further questions, please feel free to give us a call 330-343-6681. We appreciate your business and hope you have a great day!


November 02, 2022

We had our evaluated and it was found that a battery was needed. They wanted to charge us over $600 for a battery and for it to be put in! More

by errnward
Recommend Dealer
No
Employees Worked With
Not one specific person
Nov 03, 2022 -

Parkway Ford Lincoln responded

Hello, Thank you for letting us know about your recent visit. Thank you again for taking the time to let us know how we can improve. The only time that I can think of that we would charge over $600 would be for more than one battery. If you have a start stop battery and a regular battery, those are two different charges plus diagnostics and taxes. If you have further questions, please feel free to reach out to our service manager at 330-343-6681 or stop in again, we would appreciate the chance to turn your experience around.

October 27, 2022

Very friendly. I am very pleased with the speedy service. I would suggest definitely tell my friend. More

by Jim Nixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorries Pilcher
Oct 28, 2022 -

Parkway Ford Lincoln responded

Hi Jim, Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business. If you have any further service questions, please give us a call 330-343-6681. We're always happy to help! Have a great day!

October 26, 2022

Ryan Shear was a great salesman! Got my grandpa and I out with a used 2018 white golf Ford Escape in under 2 hours!! He was super helpful with everything! So great that my parents we More

by alyssajordan522
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sheare, Jered Miller
Oct 27, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with Ryan! Thank you so much for the feedback! We look forward to serving you again in the future!

October 26, 2022

I like the quick lane, cause I don’t have to make an appointment tohave the oul change dobe in my car. More

by dfswinderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Oct 27, 2022 -

Parkway Ford Lincoln responded

We are pleased to hear our Quick Lane Team could provide you with a positive experience! Thank you for your review! Have a great day!

October 25, 2022

They left the plastic guards on my new windshield wipers, other then that good place to go. More

by jromano5423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know a name
Oct 27, 2022 -

Parkway Ford Lincoln responded

Thank you for letting us know about your recent service visit. Thank you again for taking the time to let us know how we can improve. Thanks again for your business and we will work hard to keep it.

October 18, 2022

Very nice people and welcoming when you arrive. Good job and doing your job on a day to day. More

by tabf62882
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Oct 18, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our Quick Lane Team! Thank you for your review! We look forward to serving you again in the future!

October 17, 2022

Friendly staff, professional and knowledgeable. Waited in a clean lobby with hot beverages. Task completed in time estimated. All the staff made me feel welcomed. I will return and I will refer o More

by ctolan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Joshua Sparkman, Jered Miller
Oct 18, 2022 -

Parkway Ford Lincoln responded

Thank you for letting us know about your recent visit. Thank you again for taking the time to let us know how we can improve. Thanks again for your business and we will work hard to keep it. Have a great day!

October 17, 2022

Done to perfection. Appreciate no appointment needed. Will do this with every oil change. Thanks! More

by truoct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Oct 18, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

October 14, 2022

Went through quick lube for an oil change that took 90 minutes with only 1 car ahead of me on the rack. That’s not quick. Had my 2019 truck in because my trailer lights weren’t working in August. Real More

by cvpft
Recommend Dealer
No
Employees Worked With
Q Q
Oct 17, 2022 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let me know if you would like to speak with the service manager and I can have him reach out to you.

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