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Parkway Ford Lincoln

Dover, OH

Overview
Reviews
4.1
1,463 Reviews
Call Dealership (330) 343-6681
View Awards

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

December 02, 2022

Great service, and advisors,wont take my vehicle anywhere else. whole staff very helpful very happy Robert More

by turb90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price, Rick Crone
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

December 01, 2022

Very courteous to my needs, prompt service, Job completed sooner than expected and car was as clean as when it was taken in. More

by schil.2729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our team. If you have any further questions, please give us a call 330-343-6681. We're always happy to help!

November 30, 2022

They went out of their way to get parts for my daughter’s car so she could make a trip back to college after Thanksgiving break. More

by GBEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller
Report | Print
Nov 30, 2022 -

Parkway Ford Lincoln responded

We appreciate your feedback. We greatly appreciate your business. We're glad we could assist with getting your daughters car up and running to get her back down to college. Stop back anytime or if you have any questions give us a call at 330-343-6681

November 30, 2022

Had to drop car off early because had other appointment, was notified car was ready by my original appointment time. Great job. More

by chrismeek1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller
Report | Print
Dec 02, 2022 -

Parkway Ford Lincoln responded

Hi Chris, Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

November 25, 2022

Recall was completed as expected in the time given. I was very pleased with the service. More

by kylearmstrong3095
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Nov 28, 2022 -

Parkway Ford Lincoln responded

Thank you for your review and feedback. We appreciate your business and look forward to serving you again. Happy Holidays to you and your family!

November 24, 2022

Efficient and job well done. Everyone was friendly and helpful and having service locally is an added bonus. More

by bnflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fleischman, Phil Miller
Report | Print
Nov 28, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our Service Team. If you have any further questions, please give us a call 330-343-6681. We're always happy to help!

November 22, 2022

Great place too by a car and great place for Severe. At Parkway ford. The best. More

by chezoom2@juno.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Report | Print
Nov 28, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our team. If you have any further questions, please give us a call 330-343-6681. We're always happy to help!

November 17, 2022

The first thing I asked to get fixed never got fixed. I was told crack is filled and window would not crack. 3weeks later with the first cold night it cracked and was not filled. I asked again to have it More

by craiglenkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Sparling
Report | Print
Nov 17, 2022 -

Parkway Ford Lincoln responded

Hi Craig, Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let me know if you would like to speak with the sales manager and I can have him reach out to you. I do know from personal experience if you reach out to your insurance company usually they will recommend a company that will replace the window, completely covered under your insurance.

Nov 17, 2022 -

craiglenkey responded

Your manager already told me there’s nothing he can do about it. Which is bogus. Again like I told your manager I dnt have windshield coverage that’s why I requested to have it filled so it wouldn’t crack. It cracked, obviously not filled. Salesman agrees with me pointing it out. I shouldn’t have to fill complaints out to get a fair service. Call me and send a company to replace my window please. 330-265-5697.

Nov 18, 2022 -

Parkway Ford Lincoln responded

Hi Craig, I will have him reach out to see if we turn your experience around.

Nov 18, 2022 -

craiglenkey responded

That would be great

November 10, 2022

My visit went very well. The staff are all honest and considerate. I really enjoyed finding out the repair cost was much, much less than expected and after the test drive, a More

by smarshall21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price, Q Q
Report | Print
Nov 12, 2022 -

Parkway Ford Lincoln responded

Thank you for your review! We're very happy we could provide you with a positive service experience! If you have any further questions, please give us a call 330-343-6681. We're always happy to help!
 Have a great day!

November 07, 2022

They took it for a test ride and took it back and had a technician person verify the diagnosis and fixed it with in 2 1/2 hours and had me on the road More

by stevemh44622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Report | Print
Nov 08, 2022 -

Parkway Ford Lincoln responded

Hi Steve, We're happy to hear you had such a positive experience with our Service Team. Thank you so much for the feedback! We look forward to serving you again in the future! Have a great day!

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