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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

December 16, 2022

Always top notch service from staff, clear explanations, timely completion of repairs, and a friendly atmosphere! More

by 8notes.mail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Dec 19, 2022 -

Parkway Ford Lincoln responded

Thank you for your business and thank you for your review we appreciate them. We're always happy to get you back on the road. We look forward to seeing you for your next service. Happy Holidays to you and your family!

December 15, 2022

Everything seemed great at first. After being patient with the month it took to get the parts in and scheduling another 5 weeks out, I planned 2 days off of work for what I was told w More

by bg11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Service Dept
Dec 15, 2022 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us. Thank you again for taking the time to let us know how we can improve. Thanks again for your business and we will work harder to keep it. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

December 12, 2022

Great service great people Phil did an amazing job helping out. He should get a promotion. More

by cj2303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller
Dec 13, 2022 -

Parkway Ford Lincoln responded

We appreciate your feedback and business. Thanks for letting us know about Phil, he is a great guy. We look forward to serving you again in the future! Happy Holidays to you and your family!

December 10, 2022

Service was very good. Nothing Else to say. Blah, Blah, Blah, Blah, Blah, Blah, Blah More

by scottyoss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price, Q Q
Dec 13, 2022 -

Parkway Ford Lincoln responded

Hi Scott, Thank you for your feedback. We appreciate that you trust us with the service of your vehicle. We look forward to your next service. Please give us a call at 330-343-6681. We're always happy to help! Happy Holidays to you and your family!

Dec 13, 2022 -

scottyoss65 responded

Thanks

December 08, 2022

Good service but they said they would follow up with a car check up for the Key battery and never gave me a call More

by shawnoah101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ron Cihon, Josiah Sparling
Dec 08, 2022 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our team! Thank you so much for the feedback! We look forward to serving you again in the future!

December 08, 2022

Great service, very clean operation, techs are very good. I wont take my vehicle anywhere else for repairs. More

by turb90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price
Dec 09, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words! Thank you for trusting your vehicle with Parkway! Have a great day!

December 07, 2022

Very reliabe and always doing a great job. Very professional and courteous. Will also go there. More

by mbljag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Dec 08, 2022 -

Parkway Ford Lincoln responded

Thank you for your review! We greatly appreciate your business. Happy Holidays to you and your family!

December 05, 2022

The sales person in Parkway Ford does the right thing time and time again. They were able to do everything that they promised. More

by ackermanc59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling, Rachel Rupp
Dec 06, 2022 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! We're happy that we can provide you with an awesome sales experience. Have a great day!

December 02, 2022

Car still there. It’s been 3 weeks and have have not received an update yet. More

by smiddy4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Q
Dec 02, 2022 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

December 02, 2022

A very convenient place is Quick Lane where service is always courteous and the service work excellent. Highly recommend. More

by Charles R Doan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Dec 02, 2022 -

Parkway Ford Lincoln responded

Hi Charles, Thanks for the kind words and the awesome review! Have a great day!

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