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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

March 02, 2023

Great customer service and nice friendly people. Two thumbs up!! And they took good care of my Lincoln MKZ More

by GARBRANDTCHARLES1938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price
Mar 02, 2023 -

Parkway Ford Lincoln responded

Hi Charles, Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

March 02, 2023

Great service. Dropped off my vehicle for a factory recall. Pleased with results and service department. More

by lisajclum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Mar 03, 2023 -

Parkway Ford Lincoln responded

Hi Lisa, Thank you! We appreciate your feedback. We greatly appreciate your business. Have a great day!

March 01, 2023

They was helpful and courteous when bringing the truck we bought from them in for a recall. Contacted us to set up appointments and made sure it was taken care of. More

by luisgonzalesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Guinaldo
Mar 01, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions, please do not hesitate to call us at 330-343-6681. Have a great day!

March 01, 2023

Great dealership to have work done on you ford vehicle or serviced. They do it in a timely manner. More

by mrmamm7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller
Mar 01, 2023 -

Parkway Ford Lincoln responded

Thank you for your business and thank you for your review, we really appreciate them. We're always happy to get you back on the road and stop back anytime to chat or for a coffee. We look forward to seeing you for your next service.

March 01, 2023

The best dealership that I’ve personally done business with! The sales and service team is honest and fair, and they treat you like family. More

by kevinpolosky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price, Josiah Sparling
Mar 02, 2023 -

Parkway Ford Lincoln responded

Hi Kevin, Thanks for the kind words and the awesome review! Thank you for your business, and we look forward to serving you again! Have a great day!

February 28, 2023

We would like to make appointments, instead of waiting in line. People were nice. Thanks More

by dfdomer
Workmanship
Recommend Dealer
Yes
Employees Worked With
Phil Miller
Mar 01, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

February 25, 2023

Was scheduled for recall notice and they changed the oil instead. I did not realize that I had manage the dealership as well as my employees. More

by twright12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Feb 28, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. I have let the service manager know about your feedback. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

February 25, 2023

Had to wait quite a while for an oil and filter change. Van wasn't washed. More

by dealdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Feb 28, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

February 24, 2023

Great people. Friendly always deliver. Service department great. Will always use them to service my car More

by rbowland911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller
Feb 28, 2023 -

Parkway Ford Lincoln responded

We're happy to hear you had such a positive experience with our team. If you have any further questions, please give us a call 330-343-6681. We're always happy to help!

February 23, 2023

The staff was very efficient and took care of my problem. . I usually come to Parkway Ford Lincoln for all my car services. Thank you More

by donnabrick50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Price
Feb 23, 2023 -

Parkway Ford Lincoln responded

Hi Donna! Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions, please do not hesitate to call us at 330-343-6681. Have a great day!

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