Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Parkway Ford Lincoln

Dover, OH

Overview
Reviews
4.1
1,463 Reviews
Call Dealership (330) 343-6681
View Awards

311 Commercial Pkwy

Dover, OH

44622

Directions

By Type

Showing 1,463 reviews

May 17, 2023

The tech did not communicate clearly that our part was on backorder. It was a week before our vehicle was ready instead of 2 days as they insinuated. More

by sharon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Joliff, David B
Report | Print
May 17, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback. Thank you again for taking the time to let us know how we can improve. I have communicated this to his superior. Stop in again, we would appreciate the chance to turn your experience around. Please give us a call 330-343-6681 to speak with our service manager.

May 17, 2023

Always get very complete and professional service to keep my F150 running smooth and great, thanks! More

by ROGER.RAMSEY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ramsey
Report | Print
May 18, 2023 -

Parkway Ford Lincoln responded

Hi Roger! Thank you for your business and thank you for your review. We're happy to hear you had such a positive experience with our team. If you have any questions or want to schedule your next service, please give us a call 330-343-6681. We're always happy to help!

May 15, 2023

The Durango was in the service department right away and everything was done the same day. Great Work, Thanks! More

by chris@helblingsupply.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Rick Crone, Tom Russell
Report | Print
May 16, 2023 -

Parkway Ford Lincoln responded

Hi Chris, Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for your next service on your Durango, please do not hesitate to call us at 330-343-6681. Have a great day!

May 15, 2023

Team was great at getting me in and the was quick at get the work done More

by c_wilcox41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Report | Print
May 16, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our service team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

May 12, 2023

I am coming up on my 100,000 mile inspection (~97325) and they gave me very good advice on when I should bring it in and what that involves. They also did a good job of checking an issue I had with my brakes More

by karonw4142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
Report | Print
May 15, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

May 12, 2023

I had given a 5 star until a few days later I was driving and the air cover that covers the oil pan which I had serviced a week ago fell off while driving because all the bolts was not put back. An then it More

by neomaraj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jered Miller
Report | Print
May 12, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback! Thank you again for taking the time to let us know how we can improve. Stop in again, we would appreciate the chance to turn your experience around. Please give us a call 330-343-6681 and ask for Jared Miller.

May 15, 2023 -

Parkway Ford Lincoln responded

Thank you again for taking the time to let us know how we can improve. We would appreciate the chance to turn your experience around. Please let us know a phone number you would like us to reach you at as well as a good time to speak and I can have a manager reach out to you.

May 11, 2023

I had a recall and it was handled in a very professional manner. Thank you for the great service. More

by jlimbach0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Russell
Report | Print
May 12, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

May 07, 2023

Always treated very well, we have been with them for years. Bought our last 5 cars there More

by kathihaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Q Q
Report | Print
May 08, 2023 -

Parkway Ford Lincoln responded

Hi Kathi, Thanks for the kind words and the awesome review! Have a great day!

May 06, 2023

Everyone there was top notch! Everyone there was very friendly fast and efficient! Was a good experience! More

by RSMITLEY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Wagner
Report | Print
May 08, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

May 08, 2023 -

RSMITLEY57 responded

You have a top rate service dept.!

May 08, 2023 -

Parkway Ford Lincoln responded

Thanks for the kind words and the awesome review! Have a great day!

May 06, 2023

Very courteous people n very efficient at fixing my issue will not hesitate to use them for any future problems More

by jhardman68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Miller, Matt Price, Q Q, Jered Miller
Report | Print
May 08, 2023 -

Parkway Ford Lincoln responded

Thank you for your business and thank you for your review. We're happy to hear you had such a positive experience with our team. We look forward to serving you again. When you are ready for your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

1
...
30
31
32
...
147