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Parkway Ford Lincoln

Dover, OH

4.1
1,463 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

May 31, 2023

My F-150 was in for two recalls. They confirmed in advance the parts were available. On the day of the service, they started working on the truck on-time based on my appointment, a More

by joepalmer0211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller, Josiah Sparling, Rachel Rupp
May 31, 2023 -

Parkway Ford Lincoln responded

Hi Joe, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore family! Have a great day!

May 31, 2023

Loved that we could use the Quick Oil change and they checked our recently purchased used Jeep out ,before we take it in a long trip . Also loved that he told us who we could speak with about my husb More

by sea_1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller, Tom Russell
Jun 01, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our Quick Lane team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

May 30, 2023

Everyone was very friendly and professional. Nice Experience when you get there as they open you can get in and out faster. The later in the day everyone is so busy you have to wait longer. More

by eileenleona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
May 30, 2023 -

Parkway Ford Lincoln responded

Hi Eileen, Thank you for letting us know about your recent visit. Thank you again for taking the time to let us know how we can improve. Thanks again for your business and we will work harder to keep it.

May 30, 2023

Parkway Ford has always treated us great anytime our vehicle has gone in for service. Employees are always very friendly and courteous to our concerns. Great dealership and awesome employees to work w More

by bearschwartztransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
May 30, 2023 -

Parkway Ford Lincoln responded

Thank you for your business and thank you for your review. We're happy to hear you had such a positive experience with our team. We look forward to serving you again. When you are ready for your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Ford Lincoln family and have a great day!

May 29, 2023

They were courteous and proficient at what they did. That is all for now. Done More

by 1chief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
May 30, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

May 29, 2023

I Was taken care of in a timely fashion. I got my vehicle back sooner then expected. More

by lpederson2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller
May 30, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

May 27, 2023

The service was fine but the time it took to get the parts and finish the job waas much too long... More

by coalboy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
May 30, 2023 -

Parkway Ford Lincoln responded

Thank you for letting us know about your recent visit. Thank you again for taking the time to let us know how we can improve. Thanks again for your business and we will work hard to keep it.

May 24, 2023

I was happy to get right in and have oil changed and tires rotated in less than an hour. The staff was friendly with a positive attitude. More

by hanson.andrea1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
May 30, 2023 -

Parkway Ford Lincoln responded

Hi Andrea, Thank you for your business and thank you for your review. We're happy to hear you had such a positive experience with our team. We look forward to serving you again. When you are ready for your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

May 22, 2023

If you care at all about your vehicle don’t step foot inside of Parkway Ford Lincoln Parkway Chrysler Dodge Jeep Ram service department. Tried giving them a second chance after they thoroughly screwed up More

by cbeachy17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jered Miller
May 23, 2023 -

Parkway Ford Lincoln responded

Hi Cheyenne, Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the General Manager and I can have him reach out to you.

May 23, 2023 -

cbeachy17 responded

The general manager is welcome to contact me. Thank you.

May 23, 2023 -

Parkway Ford Lincoln responded

Thank you Cheyenne! I will have him reach out.

May 23, 2023 -

cbeachy17 responded

Sounds good. Thank you

May 17, 2023

Knowledgeable and honest staff. Easy to work with. Highly recommend this dealership. Great service department More

by Sdscherer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carroll, Ron Cihon
May 18, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

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