Parkway Ford Lincoln

The time to perform requested service was less than anticipated. This does not happen much now days. anticipated. This does not happen much now days. More

Service managers and people in the service department are so rude.. appointment was at 9 am just to inspect & got my car at 4pm. Told me there was not rental cars after someone walked in and just returned on so rude.. appointment was at 9 am just to inspect & got my car at 4pm. Told me there was not rental cars after someone walked in and just returned one when I was there. Got a text at 12 saying my car was going back, showed up at 2pm (2 hrs later) and walked in and the lady says to me “your car is going back right now” I’ll never bring my vehicle back here. More

People were friendly but I waiting 3 hours to get my oil changed even though I was second in line at the bay door I pulled in to. I wouldn’t consider this a “quick service “ service area. It would be nice i changed even though I was second in line at the bay door I pulled in to. I wouldn’t consider this a “quick service “ service area. It would be nice if the regular service area would take appointments for oil changes. More

Had a 2 hour wait but the service was done and tires rotated and a car wash they forgot to finish the mileage set up for the next service rotated and a car wash they forgot to finish the mileage set up for the next service More

Professional, efficient and cost effective. Time given for completion was met, actually better by 15 minutes. Time given for completion was met, actually better by 15 minutes. More

Great customer service. Prompt service, knowledgeable, and good pricing. Cody helped us in service depth. Also quick lane got us in quick&did great job on oil change. Prompt service, knowledgeable, and good pricing. Cody helped us in service depth. Also quick lane got us in quick&did great job on oil change. More

Excellent people to work with but they seem to be running a little short staffed but the overall rating is a 4.5 a little short staffed but the overall rating is a 4.5 More

Tried to change me for 2 hour of labor when the internet was down for a hour and a half. They needed internet access to complete my service. It was not ok was down for a hour and a half. They needed internet access to complete my service. It was not ok More

They were amazing. They worked very hard to get me in and out very quickly.. The staff was professional, very knowledgeable and did a great job! I live up by Garrettsvi They worked very hard to get me in and out very quickly.. The staff was professional, very knowledgeable and did a great job! I live up by Garrettsville Oh. which is about 70 miles away from New Philly but I would drive down there again to get my 2020 super duty lariat serviced. Thanks Again. Deral White More

Jered sent a text and let me know when car was done. Everything was done as promised, and my car is in good shape again. Everything was done as promised, and my car is in good shape again. More