Parkway Ford Lincoln

The service dept received my back ordered part, installed it on my truck and returned my truck back to me very quickly. Another pleasant dealing with Parkways service dept it on my truck and returned my truck back to me very quickly. Another pleasant dealing with Parkways service dept More

Amazing People, Amazing Customer Service, Easy and Painless Purchase. Very Satisfied with the Overall Experience So I Purchased a Pre-Owned 2020 Ford Explorer, There were no surprises and they were Painless Purchase. Very Satisfied with the Overall Experience So I Purchased a Pre-Owned 2020 Ford Explorer, There were no surprises and they were able to work with me on taking it home within a 2 days with most of those 2 days being research and finalizing. I did not feel like I overpaid (given todays market of course) and I walked out happy and with a pre-owned vehicle! Mark Carroll (my salesperson) was super helpful and patient while I took my time in deciding. All of the staff was very helpful and is always super happy to help! Between the receptionist at the entrance to the Finance Department. They were all super helpful, humorous, and just delightful to talk to! I would certainly go back again in the future for anything I need! Highly recommended dealership for the Tuscarawas County Area! More

Items identified by the service department confirmed the issues that I had described. Repairs made eliminated the issues. issues that I had described. Repairs made eliminated the issues. More

Did not to provide a rental that Ford said was available. Told us to bring car in at 10. Did not start on it until 1:30. Their service department motto should be we don’t care and it shows Told us to bring car in at 10. Did not start on it until 1:30. Their service department motto should be we don’t care and it shows More

I appreciated them for working with my schedule to get car in for appointment promptly. Great people to work with and my car is good to go! Thank you! car in for appointment promptly. Great people to work with and my car is good to go! Thank you! More

My drivers floor mat has oil/ grease stains all over it, it was not like that when I brought my vehicle in. it was not like that when I brought my vehicle in. More

Car needs a Transmission Control Module, which is back ordered forever. Will give a proper review when the car is actually fixed. ordered forever. Will give a proper review when the car is actually fixed. More

There was great communication, from start to finish! All issues seemed to have been corrected. This was our 3rd garage visit in 3 weeks to have this vehicle fixed! All issues seemed to have been corrected. This was our 3rd garage visit in 3 weeks to have this vehicle fixed! More

Thanks for fixing all that I asked for. The repairs were pricey, but at least my vehicle runs again, and won't need anymore costly attention for awhile. The repairs were pricey, but at least my vehicle runs again, and won't need anymore costly attention for awhile. More

Never saw or talked to any of the people below. Work quoted went from $750 to finally $1,000 over three appointments. I left my car each time for the full day for diagnosis and repair. Repairs w Work quoted went from $750 to finally $1,000 over three appointments. I left my car each time for the full day for diagnosis and repair. Repairs were not explained. More