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Parkway Ford Lincoln

Dover, OH

Overview
Reviews
4.1
1,462 Reviews
Call Dealership (330) 343-6681
View Awards

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,462 reviews

September 12, 2023

Ambulance in for recall and service, was expecting a courtesy vehicle but was told one was not available. Was quite an inconvienence. More

by sukosddgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Sep 13, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

September 11, 2023

We had scheduled our Ram 5500 for a re-alignment after we changed tires. They did all the recalls but didn't do the alignment. Requested a call back from the svc tech asking when the truck would be done. Tha More

by sharon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack Rickerbeck
Report | Print
Sep 12, 2023 -

Parkway Ford Lincoln responded

Hi Sharon, Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

September 07, 2023

Was so wonderful and even went and got my car for me because I had a hard time walking. More

by karennicholson41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Sep 08, 2023 -

Parkway Ford Lincoln responded

Hi Karen, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 06, 2023

Reliable. Kept us up to date on repair time and when to expect the car to be repaired More

by KELLERFAMILY01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Sep 07, 2023 -

Parkway Ford Lincoln responded

We're delighted to hear you had such a positive experience with our team. If you have any questions or want to schedule your next service, please give us a call 330-343-6681. We're always happy to help!

September 02, 2023

Bought my truck in July. Jeff was my salesman and was great to work with. Very happy with the truck and would definitely buy there again. More

by chadyoung7522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Numbers
Report | Print
Sep 05, 2023 -

Parkway Ford Lincoln responded

Hi Chad, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

August 31, 2023

excellent service from start to finish. everyone was courteous and professional. service department went above and beyond to complete my service. Thank you very much More

by 0624sjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latrell
Report | Print
Aug 31, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 31, 2023

Good service and helpful information clean surroundings good coffee quick service been very courteous and attentive. More

by khillco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
Report | Print
Aug 31, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 28, 2023

Service and all personnel were great! ! Everyone was polite, well knowledged and considerate of my time. More

by Jmoore32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
Report | Print
Aug 29, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family and have a great day!

August 25, 2023

Pleased that the recall service was completed as scheduled. All employees involved were courteous and friendly. Thank you 😊 More

by alice.rini
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Aug 28, 2023 -

Parkway Ford Lincoln responded

Hi Alice, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 19, 2023

Fast lane was fast I drove right in. The service was fine except the tech washed my car which wasn't needed. More

by dealdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Report | Print
Aug 22, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. Everyone receives a complementary car wash unless requested not to. We appreciate your business and look forward to serving you again. When you are ready for your next service, please give us call at 330-343-6681. Have a great day!

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