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Parkway Ford Lincoln

Dover, OH

4.1
1,462 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,462 reviews

October 02, 2023

Told them what I was looking for on a Monday, called the next day, "found it", they went and picked it up Wed., I drove my 2024 Jeep Wrangler off the lot on Thursday, very happy!!! More

by mslauson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Fleischman, Joel Wagner
Oct 03, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 02, 2023

Place is a train wreck. Constantly changing people had three different service writers and two different managers. Got pushed out the door till warranty was expired then tol More

by jchawk80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Moore
Oct 02, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the new service manager and I can have him reach out to you.

October 02, 2023

Had a couple appointment and they took care of me with the first appoint that I had More

by joycelarge4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller, Jerry Moore
Oct 03, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 29, 2023

Great team of people very well knowledgeable and very concerned to address all of my needs More

by JMoore1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling
Sep 29, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on Josiah and our team. We appreciate your business and look forward to serving you again. If you have any questions, please give us a call at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 29, 2023

In for oil change and tire rotation. They got me in and out fast. Great service! More

by shughes1265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 03, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for your next service, please call us at 330-343-6681. Have a great day!

September 22, 2023

Great service. Wonderful treatment by the service personel. Did everything expected on service recalls from ford More

by dgraef1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Sep 22, 2023 -

Parkway Ford Lincoln responded

Thank you for your review! We greatly appreciate your business. Have a great day!

September 21, 2023

Very nice and well done work! Will return for more services in the future. Thank you! More

by dianedonohew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jered Miller
Sep 22, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on Jared and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 19, 2023

Easy after hours drop off process. Service associates were very knowledgeable and courteous. The service associate responsible for checking me out was diligent at finding the least c More

by dschlarbii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Sep 20, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on Q and our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 18, 2023

I like coming to Parkway everyone is very nice. The only thing that I had an issue with was not a lot of communication on my service. More

by yakoles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Tom Russell
Sep 19, 2023 -

Parkway Ford Lincoln responded

Thank you for your business and thank you for your review. I will make sure the team knows to improve their communication. We look forward to serving you again. When you are ready for your next service, please do not hesitate to call us at 330-343-6681. Have a great day!

September 15, 2023

I was treated to excellent service from a very professional staff. The staff was very friendly and my car was fixed faster than expected. I was very pleased with parkway Ford. More

by VAUGHANJAY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, Jered Miller, Tom Russell
Sep 18, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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