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Parkway Ford Lincoln

Dover, OH

4.1
1,462 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,462 reviews

November 18, 2023

Excellent service front desk was very helpful my issue got dealt with immediately and then some additional inspection was done free of cost was included in oil change service More

by hduran0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Nov 18, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

November 14, 2023

Steve was very attentive to what my vehicle required and provided options for tire replacement More

by Anthony.Eckert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 15, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on Steve and our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

November 13, 2023

Used the fast lanes for winterizing and 20,000 mile service on my Escape. Service was professional and friendly. The service advisor showed me pictures of the filters and windshield wipers that needed More

by jmichel803now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Nov 15, 2023 -

Parkway Ford Lincoln responded

Hi Jeannie, Thank you for the 5 star review! Please don’t hesitate to reach out to us in the future for any of your automobile needs!

November 04, 2023

Very professional and always a pleasure to have my vehicle serviced there every time it is needed. More

by WAHLCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Farver, Q Q
Nov 05, 2023 -

Parkway Ford Lincoln responded

Thank you for your loyal business and thank you for your review! We're happy to hear you had such a positive experience with our team and look forward to serving you again. If you have any questions or want to schedule your next service, please give us a call 330-343-6681. We're always happy to help and thanks for being a part of the Parkway Auto Superstore Family!

November 03, 2023

Steve kept me informed but there is a new rubbing sound requiring me to bring the vehicle back in More

by rogerswahoo93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 03, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

November 03, 2023

Preston Mitchell and Tim Mcarthy are the two reasons I purchased a Lincoln and not the other brand I was considering. Each is an asset to the dealership. Both present a friendly, knowledgeable and caring More

by fuerst400
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Mcarthy, Preston Mitchell
Nov 05, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on Preston, Tim, and our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

November 03, 2023

Horrible! !! ordered tires. Told them I wanted alignment when they ordered them. 5 hours later. No alignment. Had to go back the next day. Car wash was terrible More

by SHARILKLINGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Q Q, George Scott
Nov 05, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

November 02, 2023

My husband Art and I spent time with Ryan Shear on Sept 5th. We told him we were looking to see what trucks were available BUT we weren't going to buy this day. Ryan spent hours with us non the less. He fi More

by ajromanski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Shear
Nov 03, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of Ryan and our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

October 31, 2023

You don’t even want me to start Didn’t have a filter or wiper blades Took a hour and 15 minutes don’t know if I will ever go back More

by hoofneil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Scott
Oct 31, 2023 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

October 30, 2023

Friendly but I have a hard time standing for a long as it to checking on. More

by schaarhelentchd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Oct 31, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. I will mention your long wait to our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please do not hesitate to call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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