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Parkway Ford Lincoln

Dover, OH

4.1
1,462 Reviews

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,462 reviews

August 29, 2024

The service people were very nice. The dealership itself, with their sales manager, Chuck Keim, well that's another story. He is condescending and rude and had the nerve to tell me I w More

by juliboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Keim, Trevor Sunderlin
Aug 30, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

August 29, 2024

Quick lube center was friendly and Excellent service. Staff was very pleasant to deal with. More

by wderekwarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 30, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our Quick Lane at Parkway Ford Lincoln and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule your next service, please call us at 330-343-6681! Have a great day!

August 28, 2024

Greg and Chuck were so helpful. They prioritized my wants and made sure that my husband and I received the exact deal that we wanted. More

by robyn1035
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Fleischman, Chuck Keim
Aug 29, 2024 -

Parkway Ford Lincoln responded

Hi Robyn, Thank you for your feedback on Greg and Chuck. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 25, 2024

Great attention to detail. Kept us informed of progress. Obvious care for the customers. Thanks! More

by brucelucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 28, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

August 19, 2024

Polite and curious and my oils change and tire rotation were done in a timely fashion. More

by a.armstrong76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 15, 2024

I don’t feel they listened to me. Nothing was resolved and I still have issues. At end, only thing done was my oil changed and still cost over $200. More

by tntsowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
Aug 20, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

August 15, 2024

good job at the service center, very professional and clean area. Preformed the work in a timely manner More

by boatman498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 15, 2024

Excellent service. Picked up, fixed and returned my truck within a 3 hour window. Awesome! More

by murphyzbuddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 14, 2024

The service was great and the people were friendly, they got me in and out in a reasonable amount of time. More

by billkjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 20, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

August 13, 2024

I was disappointed in the updates of where we were on an estimate. It took several days then a $7,000 estimate???? More

by ROADY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
Aug 20, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your negative experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.