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Parkway Ford Lincoln

Dover, OH

Overview
Reviews
4.1
1,463 Reviews
Call Dealership (330) 343-6681
View Awards

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

December 18, 2023

2 hour wait - they left a puddle of oil on my custom interior to then smear it in - not happy More

by dennis89
Recommend Dealer
No
Employees Worked With
Don't know
Report | Print
Dec 19, 2023 -

Parkway Ford Lincoln responded

I am very sorry that this happened during your service visit with us. Can I have your vehicle picked up and brought in for a complimentary detail? My apologies for the inconvenience. Jerry

December 16, 2023

If the service department a week ago had not created a fault.with my car I would not have lost the use of the car for a week. More

by return1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I worked with no person, George Scott
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Dec 18, 2023 -

Parkway Ford Lincoln responded

I apologize for the inconvenience, could you please contact me so that I can look into this and get this corrected for you. I need more information to resolve. Thanks

December 15, 2023

I got right in for Quicklane service. Oil change and other services were completed in less than an hour. I was kept informed of all activity. Everyone was friendly and professional. F More

by jiski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald McDonald, Q Q
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Dec 18, 2023 -

Parkway Ford Lincoln responded

Thank you

December 14, 2023

It was Good service and they completed all the requested work. They fixed an unknown problem amwith my driver window. More

by bam2169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Report | Print
Dec 15, 2023 -

Parkway Ford Lincoln responded

Great to hear that you are satisfied with us! That is our goal and commitment to our customers. Merry Christmas!

December 13, 2023

Got my truck in in a timely manner and got the recall done. Had no issues got it back in the sane day More

by mushrushmech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q
Report | Print
Dec 15, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

December 08, 2023

Worked to resove my issue within a very reasonable time after my complaint providing me with a loaner during the process. More

by temjr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Crone, Jerry Moore
Report | Print
Dec 08, 2023 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

Dec 08, 2023 -

Parkway Ford Lincoln responded

Thanks, Tom, for your kind words. It means everything to me that we were able to resolve this issue for you. Our goal is to exceed our customer expectations and I'm glad we were able to do this for you. If you ever need anything, please call my cell and I will take care of you. Happy Holliday's to you and your family. Thanks Jerry

December 07, 2023

was online looking for a Lincoln Nautilus and found Parkway and Chuck and Mark responded and worked back and fourth with me until the got me the deal with the payment I wanted and the Nautilus I wanted More

by ford junkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carroll, Chuck Keim
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Dec 07, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on Chuck, Mark, and our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! Happy Holidays to you and your family!

Dec 07, 2023 -

ford junkie responded

HAPPY HOLIDAYS TO THE PARKWAY FORD LINCOLN EMPLOYEES

December 06, 2023

Very friendly. They kept me informed about my vehicle. Waiting area was very clean and well kept. More

by Jody Belt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Dec 06, 2023 -

Parkway Ford Lincoln responded

Thank you very much for the kind words. Our goal is to exceed our customers' expectations. Thanks Again !!

December 05, 2023

Even though they were very busy, they serviced my vehicle and gave it very careful attention. More

by vperkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Report | Print
Dec 05, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! Happy Holidays to you and your family!

December 01, 2023

Excellent and timely service. Friendly staff as well as professional and well informed. Will recommend to others. More

by fantyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Report | Print
Dec 01, 2023 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of George, Q, and our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day! Happy Holidays to you and your family!

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