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Parkway Ford Lincoln

Dover, OH

Overview
Reviews
4.1
1,463 Reviews
Call Dealership (330) 343-6681
View Awards

311 Commercial Pkwy

Dover, OH

44622

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Showing 1,463 reviews

January 11, 2024

I had a recall issue on my 2022 Escape. They scheduled it quickly. They always seem to be fairly busy, so I know I will be there a couple of hours. I'm grateful for the great coffee (ground More

by DIANNEWOOD
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Jan 13, 2024 -

Parkway Ford Lincoln responded

Hi Dianne, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

January 08, 2024

I have always been treated very professional and by the friendly staff at Parkway. Keep up the good work! More

by merlesgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Report | Print
Jan 08, 2024 -

Parkway Ford Lincoln responded

Thank You !

January 06, 2024

Great service, easy check in and check out. The job was done fast, and everyone was friendly. More

by kathihaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Jan 11, 2024 -

Parkway Ford Lincoln responded

Hi Kathi, Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Happy New Year from all of us at the Parkway Auto Superstore!

January 06, 2024

Service was great. Last time not so much. Kept my car for 3 weeks never offered me a loaner. Not good business This time much better. Thx More

by clickburial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Crone, Jerry Moore, George Scott
Report | Print
Jan 11, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Happy New Year from all of us at the Parkway Auto Superstore!

January 06, 2024

Service management was not very nice and did not fix problem and was not willing to listen what was wrong More

by MHUDAS15
Recommend Dealer
No
Employees Worked With
Unacceptable for a manager , George Scott
Report | Print
Jan 11, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

January 05, 2024

Noise problem was diagnosed very quickly by George and taken back to technician and noise was fixed promptly Cue was awesome to More

by ROLLLONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
Report | Print
Jan 05, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of Q, George, and our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Happy New Year from all of us at the Parkway Auto Superstore!

January 04, 2024

Great service at this dealership over the dealership we bought are truck at Will definitely be back More

by camaro1986.aj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott lube area
Report | Print
Jan 05, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Happy New Year from all of us at the Parkway Auto Superstore!

January 03, 2024

Quick and good service. No problems during check in and check out. Everyone was courteous and kind. Clean facility More

by tlawver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Jan 03, 2024 -

Parkway Ford Lincoln responded

Thank You !

Jan 03, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!


January 03, 2024

Had appointment scheduled for warranty recall and also had diesel fuel filters replaced. Staff was very prompt and professional. More

by jeff@wigmanconsulting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Jan 03, 2024 -

Parkway Ford Lincoln responded

Thank You !

January 01, 2024

Paid for extended warranty and tried telling me nothing is covered when the warranty company told me everything should be covered. More

by anisley1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Report | Print
Jan 03, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

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