Parkway Ford Lincoln
Dover, OH
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An honest dealer with integrity I went to this dealer for what was an emergency repair. I was in town for a wedding. They were very accommodating and worked me into their schedule. I went to this dealer for what was an emergency repair. I was in town for a wedding. They were very accommodating and worked me into their schedule. Ultimately, there was an issue with how the repair was done BUT these guys stood behind their work! They are one of only three dealerships that I have dealt with over the years (one in Kentucky and one in Kansas) that I can say have real integrity. Though I live in Kentucky now, I would not hesitate to get a repair or buy a car from these folks. More
Quick and friendly They were very friendly and we were in and out within the time they told us. Very happy with service department .ans how good we were treated. They were very friendly and we were in and out within the time they told us. Very happy with service department .ans how good we were treated. More
Headlight assembly installed I bought my car here and felt welcomed from the minute I walked in the door after picking my car out I noticed headlight had a crack and asked if it c I bought my car here and felt welcomed from the minute I walked in the door after picking my car out I noticed headlight had a crack and asked if it could be fixed before I bought they said sure ordered my headlight and set up appointment took it in and again very welcomed they were a bit busy in the service center so my sales guy Ryan hooked me up with a loaner and called a couple hours later when it was done so I could take care of errands then in the meantime he called and said ok it’s ready but give me half hour our detailer is gonna clean up your other headlight to match,just an all around great experience from the time you walk in to the time your done,very friendly service they go above and beyond! Thanks Parkway More
Awesome place! Staff is like family. They go up and beyond every time and make everything comfortable and easy. Only place I'll ever buy a vehicle from and only plac Staff is like family. They go up and beyond every time and make everything comfortable and easy. Only place I'll ever buy a vehicle from and only place I'll have service my vehicles. More
Pleasant - not Rushed- no high pressure Randy did an excellent job for us. Obviously experienced he guided us through the process with ease. I appreciated his approach. We spent several hour Randy did an excellent job for us. Obviously experienced he guided us through the process with ease. I appreciated his approach. We spent several hours with him in deciding what we really wanted. No high pressure just pure interest in what we were looking to purchase. Very pleasant experience. I would recommend him to anyone. Finance with John was straight forward and not dragged out. He was all prepared with the paperwork when we arrived. (Which I greatly appreciated) straight to work and we were out of their in 30 minutes. In the delivery Randy went over the car and explained the immediate systems we would need to know about. All around excellent experience. More
Great experience Very friendly & knew their product very well. Great dollar amount on trade in & figured out the best deal. Found what truck we were looking for. Proce Very friendly & knew their product very well. Great dollar amount on trade in & figured out the best deal. Found what truck we were looking for. Process went very smoothly. More
Solid performer. Top quartile of all dealers for sure. Glenn Mears has a top notch Ford dealership. His employees are responsive and knowledgeable without being pushy. They understand that service is the l Glenn Mears has a top notch Ford dealership. His employees are responsive and knowledgeable without being pushy. They understand that service is the lifeblood of any organization and it starts with the tone at the top. Service at Parkway is not just a dept, it’s a mindset. More
Fantastic experience! Hands down this has been our best experience purchasing a new car and we didn’t feel pressured to buy. We will definitely recommend them to our family Hands down this has been our best experience purchasing a new car and we didn’t feel pressured to buy. We will definitely recommend them to our family and friends. More
Great Service Employees Rico Contini was kind enough to check me in after walking up to the service door after hours. I would like to Thank him for his kindness a lot of em Rico Contini was kind enough to check me in after walking up to the service door after hours. I would like to Thank him for his kindness a lot of employees would have just waved me away. Great employee More
Issues with 2017 Renegade I went to the dealership because of two issues. One being my blind spot monitor and the other being my back up camera. They said they corrected both, I went to the dealership because of two issues. One being my blind spot monitor and the other being my back up camera. They said they corrected both, but I am still having both issues. Not feeling good about the dealership. More