Parkway Ford Lincoln
Dover, OH
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Great service and staff We recently took in our 2015 jeep Cherokee trail hawk to be looked at because of a grinding sound in the rear axel. Luckily for us we still had our 10 We recently took in our 2015 jeep Cherokee trail hawk to be looked at because of a grinding sound in the rear axel. Luckily for us we still had our 100,000 mile warranty and they looked at it, determining that the rear axel needed replaced (~$700 part) and they got it ordered right away and replaced it. Not only that but they even fixed a software recall our vehicle had. All for free and timely! They didn't treat us any different and were really great to work with from drop off to pick up! Thanks guys! More
Oil change I used the the Express Service Lane and the oil change which included a multi point check and car wash took only about 20 minutes. I used the the Express Service Lane and the oil change which included a multi point check and car wash took only about 20 minutes. More
Service I was treated with the up most respect and service plus the lowner I was given was great wish I could have afford to buy it I was treated with the up most respect and service plus the lowner I was given was great wish I could have afford to buy it More
Service and Purchase My visit started with a need for service. Rico was upfront about the situation both as to length of time to determine my situation and then what I was My visit started with a need for service. Rico was upfront about the situation both as to length of time to determine my situation and then what I was looking at as to repairs. Thanks to Rico providing many options but in the end the expense did not warrant the work . That lead to the decision whether to purchase or lease. Randy was very upfront about options and in the end I chose to lease a new vehicle. Not only that, but my mother also made the same decision. Both of us were treated as valuable customers. We are both happy with our treatment and decision. More
Not enough stars to rate how great this place is. I give this rating because the staff is the friendliest around. I have never had a bad experience with getting my truck serviced here. If you have a I give this rating because the staff is the friendliest around. I have never had a bad experience with getting my truck serviced here. If you have a ford vehicle take it here for any repairs and you will not regret it. Great attitudes, great work and great prices. More
Best Deal I ever got. Leased a 2018 Ecosport and received $4500 in extras on the car FREE. Great little car, perfect for me as I just drive to Market Store and Doctors app Leased a 2018 Ecosport and received $4500 in extras on the car FREE. Great little car, perfect for me as I just drive to Market Store and Doctors appointment. Mark Carroll was Great with helping me and they even came to Brewster, Ohio and picked me up. Now that is Service!!!! More
Great service department They cared about the amount of time we had to wait and I love the fact that they go over the vehicle to check for other issues. They cared about the amount of time we had to wait and I love the fact that they go over the vehicle to check for other issues. More
Great staff! They are always friendly and accommodating with all your service needs. I highly recommend this Ford family to anyone looking for a new or used vehic They are always friendly and accommodating with all your service needs. I highly recommend this Ford family to anyone looking for a new or used vehicle. More
Excellent Service Department. The service department is truly state of the art and the technicians do a outstanding job. I love the fact that you can pull up without a appointment The service department is truly state of the art and the technicians do a outstanding job. I love the fact that you can pull up without a appointment and get your car serviced. I would definitely recommend others to have their automobiles serviced at Parkway. I also like that I bought my New Ford Fusion at Parkway and all of the service records are at the same Dealership. The only negative thing is that the past two times that I've had my Automobile serviced and you are supposed to get your Automobile taken through the car wash it's been broken but I guess that they have no control over that. More
Great experience. friendly people I took my vehicle in for an oil change and tire rotation...no appt needed. In and out fast. Friendly people and very clean environment. I took my vehicle in for an oil change and tire rotation...no appt needed. In and out fast. Friendly people and very clean environment. More