Parkway Ford Lincoln

Excellent customer service I worked with your salesman, Randy Upperman. He did an excellent job of going through all my options as i was trying to decide between buying or leas I worked with your salesman, Randy Upperman. He did an excellent job of going through all my options as i was trying to decide between buying or leasing. I am very happy with my purchase. He answered all of my questions and returned phone calls in a timely manner. More

2014 Jeep Cherokee unable to take gas The Jeep came in for a second time for the same problem seemed to be a unfamiliar problem so it took some time to diagnose. When enquiring on status w The Jeep came in for a second time for the same problem seemed to be a unfamiliar problem so it took some time to diagnose. When enquiring on status was treated very apologetic for the delay by Amanda. The loner provided was a very nice vehicle and Rico was very helpful in explaning some of the loner details. Hopefully this brings some valuable experience and information for future issues of this nature. Thank you to the service manager or who was responsible for waving the cost of the repairs. Russ Myers More

Problem with 8.4" Display I was experiencing an incremental problem with the display zoning out on my 2019 Jeep Cherokee. The radio and touch screen features all worked yet, j I was experiencing an incremental problem with the display zoning out on my 2019 Jeep Cherokee. The radio and touch screen features all worked yet, just the display picture would go to grey then fade out completely. After the car sits a few hours and warms up, the display will work fine again. The service department updated the software and so far it has been working well. Very friendly and welcoming staff. We leased my wife's 2017 Jeep Cherokee from another dealer (that won't happen again) and always bring it to Parkway for ant and all service too. More

Pleasant! Ryan did not pressure and got me the exact vehicle I wanted within a single day! Awesome! This was the easiest experience I have ever had buying a car Ryan did not pressure and got me the exact vehicle I wanted within a single day! Awesome! This was the easiest experience I have ever had buying a car, More

Very Good, Easy To Work With Easy to work with in order to find a good deal. Place was clean, staff was helpful and professional. No high pressure sales. Ryan was very good to Easy to work with in order to find a good deal. Place was clean, staff was helpful and professional. No high pressure sales. Ryan was very good to work with. That is the 2nd vehicle we purchased through Ryan at Parkway in the last 13 months. More

Not trust worthy They don’t know how to fix anything properly and they charge for stuff they have damaged or lost or was the reason it needed to be replaced and as soo They don’t know how to fix anything properly and they charge for stuff they have damaged or lost or was the reason it needed to be replaced and as soon as they do one service job your back in the next day to have them fix something else that supposedly had nothing to do with the other service but the odd thing is the past 3 times they have touched my car what is the coincidence that had to return the very next day for something else hmmmm. Ok maybe after once but continued three times in a row pretty suspicious And when I say the next day I really do mean the very next day. You seem to leave there with less car than you brought it in with pretty fishy More

Friendly staff, sometimes long wait Visited quick lane, but was not a quick visit. Ended up waiting over an hour for service (almost 90 minutes). Probably will just schedule an appointme Visited quick lane, but was not a quick visit. Ended up waiting over an hour for service (almost 90 minutes). Probably will just schedule an appointment next time. Not super convenient More

A great experience with hard working people who care ! Working with parkway is amazing. No matter if it’s the sales representatives, managers, or the service department it is truly a good and stress free e Working with parkway is amazing. No matter if it’s the sales representatives, managers, or the service department it is truly a good and stress free experience working with the people at parkway. More

Great experience Was looking to purchase 4WD and Ford is my brand preference and Escape my model preference.. Had bought my 2011 Fusion from Randy Upperman when he was Was looking to purchase 4WD and Ford is my brand preference and Escape my model preference.. Had bought my 2011 Fusion from Randy Upperman when he was at another Ford Dealership and remembered the low key experience. Told Randy what I wanted and the price Range and he sent me pictures of vehicles in inventory that met my requests. Made my choice ,received a discount from asking price and the vehicle is in my Driveway More

Great Dealership This was my second new vehicle purchase from Parkway in the last several months. Great experience both times! We worked with Marcus Plunk, and he went This was my second new vehicle purchase from Parkway in the last several months. Great experience both times! We worked with Marcus Plunk, and he went above and beyond to answer our questions and to find what we were looking for. More