Parkway Ford Lincoln
Dover, OH
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Service Very easy to work with. Friendly service people and quick turn around to get my vehicle back. I’d go back again to have my car serviced. Very easy to work with. Friendly service people and quick turn around to get my vehicle back. I’d go back again to have my car serviced. More
Vehicle Buying The sales person was very knowledgeable and efficient. The one thing I don't like is the fact that the sales person has to go to the sales manager fo The sales person was very knowledgeable and efficient. The one thing I don't like is the fact that the sales person has to go to the sales manager for any pricing questions. More
amazing as always! I’m on my second car purchase from parkway, w\ Ryan Goodall, I’ll never go anywhere else! It’s always a welcoming environment from every single person I’m on my second car purchase from parkway, w\ Ryan Goodall, I’ll never go anywhere else! It’s always a welcoming environment from every single person from walking through the door, till the time you purchase (or even not! They’re a helpful staff) I will ALWAYS recommend ryan Goodall at parkway! More
Satisfied I leased a 2019 Fusion today. I was nervous because I never leased a vehicle before. However, the salesman, Randy Upperman, was very patient with me a I leased a 2019 Fusion today. I was nervous because I never leased a vehicle before. However, the salesman, Randy Upperman, was very patient with me and answered all my questions. More
Great Service It was great working with Ryan Goodall. He was most informative and helpful. I am so pleased and excited about my new car. Thank You so much. It was great working with Ryan Goodall. He was most informative and helpful. I am so pleased and excited about my new car. Thank You so much. More
Great Experience This was an excellent experience. No pressure and plenty of good information. I would recommend Parkway Ford for your next new car purchase. My sales This was an excellent experience. No pressure and plenty of good information. I would recommend Parkway Ford for your next new car purchase. My sales associate Randy Upperman was extremely helpful. More
Very friendly customer service! Q from Parkway has always been a friendly and familiar face. Stemming clear back to the days when I used Parkway Honda for my Civic. He knows me by na Q from Parkway has always been a friendly and familiar face. Stemming clear back to the days when I used Parkway Honda for my Civic. He knows me by name and makes sure everything is always perfect! More
Dirty Powerstroke Mark was reasonable to work with. With that being said, I called the night before he answered my questions on the truck and told him I would be there Mark was reasonable to work with. With that being said, I called the night before he answered my questions on the truck and told him I would be there at open the next morning. We show up in the am and had to wait 25 minutes for them to even find the truck keys. Then I watched as they carried out two jump boxes to jump both batteries (this jump was never mentioned to me). I looked over the truck took it for a test drive and figured I’d make an offer. With my offer I wanted a fuel tank, car washed inside and out, and to look at the batteries at the shop. This was all agreed on. My wife even pointed out to him the sticky pop like residue on the interior of the truck and asked it to be just wiped up. Pull the truck over to the shop. The mechanic came out and started checking the batteries, he then proceeded to tell me they were three years old, had been through some rough winters and needed replaced. We drove quite a way to see this truck and I wasn’t risking having to jump it on the way home. Told him we wanted the batteries and the salesman fought me tooth and nail and refused to put them in even told me to go up to the royal king and buy some new. Add $250 to the total price later... and I had my batteries. So we go in and I hand over all the cash sign title and wait for the “wash” and batteries to be done. They pull the truck around hand me the keys and I got to jump in but quickly notice the truck still has all the same dirt spots all over it. I point it out to our sales rep and was told “their car wash has been broken since yesterday” and he didn’t know it still wasn’t fixed. No apology or voucher for the local car wash. Soooo I guess I’m driving home a dirty truck. Get on the road notice all the pop marks and dirt on the floor wasn’t even touched. So again I was lied to and they didn’t even wipe it down for me. Honestly felt pretty disrespected as I didn’t feel like a simple wipe down on and out was asking a lot. Besides that the mechanics were wonderful, kind, honest and polite. The customer services was lacking once the cash was handed over. Walked away with a nice new dirty truck 😒 More
GREAT EXPERIENCE! GREAT SALESPERSON, RON FARVER KNOWLEDGABLE AND NEVER PUSHY. SECOND AUTO PURCHASED FROM HIM. GOOD FOLLOW UP TO MAKE SURE YOU ARE PLEASED WITH PURCHAS GREAT SALESPERSON, RON FARVER KNOWLEDGABLE AND NEVER PUSHY. SECOND AUTO PURCHASED FROM HIM. GOOD FOLLOW UP TO MAKE SURE YOU ARE PLEASED WITH PURCHASE. PRICED RIGHT. GREAT TRADE-IN VALUES. More
Oil change Great service, provided vehicle to drive back to work! Truck was cleaned and ready quickly. Very easy from appointment to pick up. Would definitely r Great service, provided vehicle to drive back to work! Truck was cleaned and ready quickly. Very easy from appointment to pick up. Would definitely recommend. More