Parkway Ford Lincoln
Dover, OH
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Shelby GT350 Randy was awesome to deal with, like negotiating with a family member. Very upfront and gave me an honest deal with no pressure or surprises. They e Randy was awesome to deal with, like negotiating with a family member. Very upfront and gave me an honest deal with no pressure or surprises. They even got a lower interest rate than I could get with my own bank. Great experience and I love the car! More
fuel fill repair and traction control light I had a couple check engine lights on and took in for servie. Rico and the service tech found wiring that had been chewed on by a rodent. He called I had a couple check engine lights on and took in for servie. Rico and the service tech found wiring that had been chewed on by a rodent. He called and showed me what the issue was and completed the repair. I think they did an excellent job of troubleshooting the issues and finding the problem vs just starting to change out parts in hope of fixing. More
Entire staff is 5*. Courtesy is presented and satisfaction is their goal. Amanda, Q, Matt and Rico are class acts. Bob Greene and John Klutz too. Staff is truly commit Courtesy is presented and satisfaction is their goal. Amanda, Q, Matt and Rico are class acts. Bob Greene and John Klutz too. Staff is truly committed to customer satisfaction. Tim Weddington More
Purchase of 2019 Mustang GT Ryan Goodall provided excellent sales service with my recent purchase of a 2019 Mustang GT. He worked hard to find the car that matched my specificati Ryan Goodall provided excellent sales service with my recent purchase of a 2019 Mustang GT. He worked hard to find the car that matched my specifications through a dealer trade and constantly provided me with updates on locating the car. Ryan was extremely knowledgeable of the car's specs once it arrived and took the necessary time to explain it's features to my wife and I. Overall, Ryan went above and beyond to make sure I was satisfied with the purchase. He even gave me a tour of their service area and introduced me to a number of service employees. I highly recommend Ryan if you are looking to purchase a new vehicle. This is my first purchase with this dealership and I can only hope that their service department provides the same high level of service that I experienced in purchasing my car through Ryan. More
Awesome! Everyone was very helful through the whole process and they were willing to deal!! They explained everything in detail and never rushed me into making Everyone was very helful through the whole process and they were willing to deal!! They explained everything in detail and never rushed me into making a decision. Everyone was very nice! More
Drivers side rear taillight repair Once the technician started working on it it didn’t take long to repair the problem. The total time I was there was more than two hours. Not acceptabl Once the technician started working on it it didn’t take long to repair the problem. The total time I was there was more than two hours. Not acceptable. More
New tires and oil change Everyone professional and pleasant. Hardly any wait time. Ordered mudflats and helped with rebate form. No complaints at all. Give them a hands do Everyone professional and pleasant. Hardly any wait time. Ordered mudflats and helped with rebate form. No complaints at all. Give them a hands down performance. More
Kind and helpful Both Tim and Ron were very knowledgeable and helpful with my purchase. Both took their time helping me with their perspective roles. I was not made to Both Tim and Ron were very knowledgeable and helpful with my purchase. Both took their time helping me with their perspective roles. I was not made to feel pressured into my purchase. Tim made me feel as though I was a priority for the time I was test driving and purchasing my vehicle, not rushed. I will consider purchasing from this salesman/dealer in the future. More
Above and Beyond I've been working on issues with the entertainment center of our Chrysler for over a year now. I feel this last visit Rico went above and beyond to ge I've been working on issues with the entertainment center of our Chrysler for over a year now. I feel this last visit Rico went above and beyond to get my vehicle back prior to my vacation departure. More
Oil change We received friendly excellent service, at Parkway Ford in Dover, Ohio, and they answered all the questions that we had about my 2010 Ford Escape We received friendly excellent service, at Parkway Ford in Dover, Ohio, and they answered all the questions that we had about my 2010 Ford Escape More