Parkway Ford Lincoln
Dover, OH
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Ford F250 death wobble I felt Parkway Ford did everything they could to help me but unfortunately they were unable to fix my truck the way it should be. I felt Parkway Ford did everything they could to help me but unfortunately they were unable to fix my truck the way it should be. More
"Quick" Service on 216 Escape SE This was my first trip to Parkway Ford service center, after having dealt previously with Parkway Honda FORD. Based on the comparison, I think I will This was my first trip to Parkway Ford service center, after having dealt previously with Parkway Honda FORD. Based on the comparison, I think I will take my future service on my TWO FORD ESCAPES to the Honda dealership. No one even bothered to introduce themselves. I arrived at 10:15 and never got out of the"Quick Lane Service until 1:15 PM.. Entirely too long for an oil change and wheel rotation. No paper mates were placed in my car to keep it clean. The employees didn't seem to care about the customer. No conversation, no comment as to the location of restroom facilities, vending machines and no update on the status of my service. I have 2 free oil changes due per my negotiations. After I have these completed, I will probably go to the Honda Location.It was Much more pleasant experience.To say the least, I was very disappointed . I would almost bet I will never get a comment from this corrospondence. Max Lebold Bolivar, OH More
Helpful, courteous, competent Amanda was very helpful. She was informative but didn't push for things I didn't need. I will ask for her again. The mechanics did a great job, as I n Amanda was very helpful. She was informative but didn't push for things I didn't need. I will ask for her again. The mechanics did a great job, as I needed several things. Mant thanks to all involved. More
Great Experience They were awesome. And Randy did everything he could to get what I needed! They even took my old car not worth anything for a trade! They were awesome. And Randy did everything he could to get what I needed! They even took my old car not worth anything for a trade! More
A good experience This was the second buy I got from Parkway. They were great both times. I would recommend Randy Upperman to anyone who was looking to purchase a car. This was the second buy I got from Parkway. They were great both times. I would recommend Randy Upperman to anyone who was looking to purchase a car. More
great experience The service was great and service people were very friendly. I felt secure my car was in good hands. I will be sure to return for more service in the The service was great and service people were very friendly. I felt secure my car was in good hands. I will be sure to return for more service in the future. More
Oil / Filters / Scheduling of Recall The team at Parkway took care of me as quickly as possible. I had them change the oil in my 2019 F250, along with fuel filters and cabin air filter. The team at Parkway took care of me as quickly as possible. I had them change the oil in my 2019 F250, along with fuel filters and cabin air filter. They came out and asked which oil I specifically wanted (no high pressure, they offered the recommended first but I chose to upgrade to Shell Rotella t6 at a higher cost). I then asked about tires (just as a curiosity). They printed several pages of different options with the full out the door cost. Top notch shop with zero complaints or pressure! More
Perfect Service Was in for a recall on a clutch. Ford made it right and Parkway was professional and did a perfect job. Will be going back to purchase and service fam Was in for a recall on a clutch. Ford made it right and Parkway was professional and did a perfect job. Will be going back to purchase and service family vehicles. Thanks! More
Oil change They got me in and out in a hurry and took care of what I needed fixed. Never had a problem with the folks in the service department at Parkway. They got me in and out in a hurry and took care of what I needed fixed. Never had a problem with the folks in the service department at Parkway. More
Great buying experience at Parkway Ford Thanks to Marcus for taking the time to explain the cool features of my new 2019 Ford Edge and to Ron for information about the extended service plan Thanks to Marcus for taking the time to explain the cool features of my new 2019 Ford Edge and to Ron for information about the extended service plan and getting all the paperwork done. Couldn’t have asked for a better experience! Thank you! More