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Parkside Kia - Service Center

Knoxville, TN

4.8
211 Reviews

211 Reviews of Parkside Kia - Service Center

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March 01, 2020

Very helpful! I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to More

by Avice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Parkside Kia responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Kristen and our team. We hope to see you again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 22, 2020

The service department took care of me from the second I got there until I left! Great service and great employees! I would recommend Parkside Kia to everyone! More

by RachelSWilliams
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Feb 22, 2020 -

Parkside Kia responded

Rachel, thank you for your great recommendation. You will always encounter exceptional customer service when you visit. We look forward to seeing you again. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 22, 2020

Always friendly and explains everything they are doing and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. More

by Deborah Lofton
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2020 -

Parkside Kia responded

Deborah, we are glad to see that you enjoy our facility and the services that we offer. You are always welcome to visit where great customer service will be waiting for you.

February 05, 2020

The Best!! Kristeena made my morning visit really great! Almost everyone was friendly. I really have never had a bad experience since buying the car in 2016. More

by patsiian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Parkside Kia responded

Thank you for the great review! We are happy to know that you had a positive experience with Kristeena, and if there is anything else we can do for you, please let us know. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 04, 2020

Great help staying on top of my car's service schedule and the recalls that have been sent out by Kia. Appreciate their consideration of my time and amenities available while I am waiting. Love my Tellu More

by cindybarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracie Russell
Feb 05, 2020 -

Parkside Kia responded

Cindy, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tracie & Kristeena. We appreciate the positive feedback, and We are looking forward to seeing you in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 02, 2020

Very courteous and friendly. Gave updates and explained all the services. Very hospitable also. Showed the facilities and explained all the amenities to me. Good experience. More

by gbuttry
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Feb 02, 2020 -

Parkside Kia responded

It was our pleasure to meet your needs and make you comfortable. Thank you for the opportunity. We will always make sure that you are completely satisfied with your experience. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 02, 2020

Service was fast, everyone was very nice and informative on the work being done on my car. Would recommend to anyone. Great waiting area too! More

by Strey4
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2020 -

Parkside Kia responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 01, 2020

Great experience as always! Gave me a deal and got me going sooner than anticipated!!! Kristeena was fantastic and extremely easy to work with. Thanks! More

by svaughan2609
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2020 -

Parkside Kia responded

Thanks for letting us know that you are happy with your experience regarding your work with Kristeena. Congratulations! Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 23, 2020

Always courteous, knowledgeable and honest; customer waiting area is clean and confortable; advisers keep customers apprised of progress; have never had a negative experience here. More

by Pasillasknox
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jan 23, 2020 -

Parkside Kia responded

Thank you for the amazing review! We are happy to know that you have enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 13, 2020

I enjoyed interacting with Patricia at the greeter’s desk. My Service Department person was friendly and professional. My car was ready on time, and everything was explained in detail. More

by brh
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2020 -

Parkside Kia responded

Your review made me smile. We love hearing that our employees, such as Kristeena and Patricia, are going above and beyond for our customers and delivering reliable service. Until we see you, and your vehicle, next we will be sure to keep up our timely services and courteousness. Ben Burton General Manager Parkside Kia (865) 531-4000 office

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