Parkside Kia - Service Center

I had been trying for months to get the Kia dealership where I live to respond concerning a service issue I was having with my Sedona sliding doors. Parkside Kia is near my parents' home, so I pondered re where I live to respond concerning a service issue I was having with my Sedona sliding doors. Parkside Kia is near my parents' home, so I pondered reaching out to them while visiting at some point since I couldn't get anywhere with my local dealership. I received an email about needing to schedule a recall service appointment a few weeks back, so I decided to use Parkside for that. Upon arriving, I mentioned to Jordyn Craig that I was also having an issue with my sliding doors, and asked if they could take a look while they had the van to do the recall service. She immediately started making notes, and then said, "You know, I'm going to pull that VIN and see if there is an extended warranty on those doors." That's exactly what she did, and there absolutely was. I was so thrilled! After months of trying to figure out what was wrong with the doors and dealing with the hassle when they acted up, not only would there be a solution, it would be one under warranty! I'd expected they might find a solution, but figured it would be an opportunity for them to charge me "dealer prices" to fix. Interestingly, the dealership I bought my Sedona from also knew about the door issue and never offered to see if there was an extended warranty for me. I was beyond thrilled at Jordyn's initiative and helpfulness. Now, when I'm back at my parents in a few weeks, I'll get the doors repaired and believe me, future service needed from the dealership will 100% go to Parkside. Thank you! More

This is the absolute best car dealership we have ever dealt with! Very happy experience! dealt with! Very happy experience! More

I’d like to say my first visit with parts wasn’t a very good one. I came back to check on some stuff they were supposed to do. Really didn’t get any answers but as I was leaving the dealership a young man good one. I came back to check on some stuff they were supposed to do. Really didn’t get any answers but as I was leaving the dealership a young man with his arms full stopped and ask if I had been helped. I said not in the way I had hoped. He dropped everything to take care of me. He went way beyond the call of duty. He did what no one else would even attempt. The people in parts wouldn’t even try… told me I should take it somewhere else because they didn’t have a detail department. anyway because of Brandon Jordon and only because of Brandon will I ever own another Kia. The parts department treated me like a bother. He worked miracles for me and I’ll never forget it. Thank you Donna White More

The person who helped us with the car was very patient and professional, good at his work. We could not have gotten a better car. and professional, good at his work. We could not have gotten a better car. More

Dishonest service! Tried to sell me a battery I did not need. Stated that the CCA was checked. They lied and battery was never checked. need. Stated that the CCA was checked. They lied and battery was never checked. More

Always a great experience with the service department` Great service provided on the vehicle. Friendly and informative service from the staff. The waiting area is comfortable and clean. They staff was co Great service provided on the vehicle. Friendly and informative service from the staff. The waiting area is comfortable and clean. They staff was continuously disinfecting the public waiting areas. (an important service these days!) More

Oil change The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understa The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understand. More

Oil change and minor service. Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciat Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciated. More