Parkside Kia - Service Center

The service manager had no idea about the warranty on our vehicle. He called and stated the problem was a hose and gave price of $78.00 to replace. He was told not to fix it. There was recall that they did f vehicle. He called and stated the problem was a hose and gave price of $78.00 to replace. He was told not to fix it. There was recall that they did fix and he said they tightened a screw on a handle. He would call back with total price of repair. He never did. We called him and told him we spoke with KIA and we still had warranty the 10 or 100,000. He became very defensive. He quoted a 50.00 plus dollar repair bill and transferred call to cashier. She went over bill and stated there was a parts fee when asked what the parts were she reconnected to service manager. When he was asked about what the parts fee was for since he said he tightened a screw he became angry stated he would wave the fee and lock the keys in vehicle for us to come get it and do whatever as we where trying to tell him we didn't have a second key he hung up. He was called back and lied said he thought the conversation was through he was told we didn't have a second key he stated he leave them up front and hung up again. This is the most unprofessional treatment we have ever received from any business. I would not recommend this dealership to anyone I would drive miles to get treated better. More