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Parkside Kia - Service Center

Knoxville, TN

4.8
210 Reviews

210 Reviews of Parkside Kia - Service Center

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May 10, 2019

First Oil change I dropped off my car and in 2 hrs I received a call my car was ready. They washed it too! Would be great to have loaner cars but I had a ride. More

by AngieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvain David
May 11, 2019 -

Parkside Kia responded

It was our pleasure to assist you, Angie. We look forward to seeing you on your next visit.

May 09, 2019

Oil Change, tires rotation The Service was great. People were very friendly. I Did not have to wait long. Everything was explained very well to me. Overall Great Service. More

by Kanga831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in service center
May 09, 2019 -

Parkside Kia responded

Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

May 07, 2019

So attentive Ladies in the service department are wonderful. So attentive, keep me informed as we go along. The best "first impression" for your dealership. Sor More

by Snowflake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department ladies
May 07, 2019 -

Parkside Kia responded

Hi there, Thank you so much for the great review! We are pleased to know our team has provided you with excellent service. Let us know if there is anything else we can help you with. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

May 07, 2019

Excellent service for recall fix Quick fix for Kia recall. Tracie at Parkside in Knoxville made sure I was out on time. Also made sure I was aware of complimentary snacks, coffee, wif More

by Kiafan19!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
May 08, 2019 -

Parkside Kia responded

We're so happy to learn your recall service for your Kia went well, and Tracie took wonderful care of your visit. Thanks for sharing and we hope to work with you again in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

May 04, 2019

Service Tracie Russell kept me updated at all times and when a problem was found with alignment and brakes she provided me with a car so I didn't have to wait More

by Dixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
May 04, 2019 -

Parkside Kia responded

Thank you for sharing your convenient experience, Dixie. We look forward to informing Tracie that you are satisfied with the service provided. Be sure to visit again, soon.

May 02, 2019

It was an EXCELLENT experience. What an incredibly nice experience. Kristeena Rutledge was WONDERFUL!!!! We definitely will go back there with no hesitation. We love our Kia Soul a More

by LeonSzalanski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
May 02, 2019 -

Parkside Kia responded

Hi there, thank you so much for sharing your experience with us! We are pleased to know Kristeena has provided you with exceptional service. It was a pleasure working with you. We hope to see you again!

April 30, 2019

Scheduled service 50k Really great experience. Was greeted promptly by Kristeena. She gave me helpful info on service to be performed, expected time frame. and facility More

by augieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Apr 30, 2019 -

Parkside Kia responded

Hello, We are delighted to learn of your excellent feedback for Kristeena. Thank you so much for taking the time to share. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to your next service visit.

April 29, 2019

Kia provides the personnel touch that other dealers don't! Kia treats you like you would want to be treated and how you should treat others. Nice showroom and when you wonder around the dealership, you are no More

by KPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena in service dept
Apr 29, 2019 -

Parkside Kia responded

Thank you for your excellent feedback. We were happy to help you with your automotive needs. Ben Burton General Manager Parkside Kia (865) 531-4000 office

April 28, 2019

Doesn't get much better than this! Everything about Parkside Kia is excellent, from sales to service. They have gone out of their way to make sure that things are clearly understood an More

by Niro Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge & Matt Cohen in SERVICE. We stopped to chat with Carlos (who sold us our great Niro).
Apr 28, 2019 -

Parkside Kia responded

Thank you for taking the time to share your experience with us! We're always happy to help you with any of your vehicle needs. We look forward to your next visit.

April 26, 2019

Love it! I have been being my Forte to Parkside Kia for years! They are always very thorough and complete with their work! They are all very nice and accommo More

by Tllane01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Russell ....everyonea, Justin Garza
Apr 27, 2019 -

Parkside Kia responded

Thank you for the recognition in great customer service. You can count on us to properly maintain your Forte. Thank you for entrusting us to do so. We hope you will consider us for all of your automotive needs. Have a wonderful day.

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