Parkside Kia - Service Center

Excellent Service Took my Sorento in for an oil change. The very friendly & efficient staff greeted me immediately (Tracie was great!). The oil change took no time at Took my Sorento in for an oil change. The very friendly & efficient staff greeted me immediately (Tracie was great!). The oil change took no time at all, plus they did a multi-point inspection. Tracie explained each item and provided me with a printed copy. To top it off, they washed my car and it looked much better when I picked it up than when I took it in! More

Service Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no c Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no charge. Great experience More

Great Service Experience from Tracie and Matt!! Tracie was great - very personable yet professional. She talked me through the findings of the multi-point inspection and was very patient with me as Tracie was great - very personable yet professional. She talked me through the findings of the multi-point inspection and was very patient with me as I contemplated what I needed to do or postpone. Since the visit turned into more time than I had expected, she arranged a loaner car for me and then kept me informed of the service progress. When I picked the car up, she was very nice as I kept remembering 'one more little thing' about 5 times! Matt was quick to jump in to help get my Bluetooth set up and my car voice back to English since I had somehow switched it to French. :-) Oh, and my car had received a very much needed wash! A great service team all the way around. More

Always great service and with a great smile. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. Employees are always friendly and very courteous. The waiting area is clean with complimentary snacks and drinks. When my Rio is done with a oil change, Kristeena always calls me and lets me know when I dont wait for my Rio. Kristeena always goes over with me what services were done and asks if I have any questions. Im glad I bought my Kia Rio from Parkside Kia, thanks everyone at Parkside Kia! More

Very helpful and courteous Service Department Parkside Kia is the way to go! I had a recall and a defect in the seat of my Sedona. All employees were courteous and helpful with the entire process Parkside Kia is the way to go! I had a recall and a defect in the seat of my Sedona. All employees were courteous and helpful with the entire process. The facility is neat and clean and they have a great waiting area with drinks, seats, snacks and even charging stations for your phone. We have really enjoyed our van and it makes us even more confident in our purchase when we know a top team like Parkside Kia is there to support us when we need them! More

Service Had a good experience. They fixed the issues that were caused due to a recall. Fast and efficient. Will definitely use them again in the future. Had a good experience. They fixed the issues that were caused due to a recall. Fast and efficient. Will definitely use them again in the future. More

Excellent service The service department has a very professional attitude. After my car was check the employee came to the waiting room and explained to me what was f The service department has a very professional attitude. After my car was check the employee came to the waiting room and explained to me what was found and the cost to make the repairs. The time I was told to make the repairs was correct. More

Great service The service department was extremely friendly and made sure that my daughter and I were comfortable while we waited on our vehicle. They kept us updat The service department was extremely friendly and made sure that my daughter and I were comfortable while we waited on our vehicle. They kept us updated on our vehicle throughout the visit. More

Excellent service Excellent staff and service, waiting area is clean and I enjoyed coffee and snacks provided by dealership. Jim was so helpful and easy to work with! Excellent staff and service, waiting area is clean and I enjoyed coffee and snacks provided by dealership. Jim was so helpful and easy to work with! More

Is there better customer service in E Tn? I would consider buying a Kia from Parkside simply due to the excellent customer service from the service dept. Always kind, always coffee and snacks, I would consider buying a Kia from Parkside simply due to the excellent customer service from the service dept. Always kind, always coffee and snacks, always polite and using my name, alwasy washing my car, always making my day for a simple oil change. I only WISH any other business had this kind of customer service. This is a lost "art" with today's business and Kia is keeping it old school hospitality. LOVE THEM!! Brian Murphy Fleenor Security Systems More