Parkside Kia - Service Center

Service department made getting service convenient and easy. 1 comfortable waiting area with snacks, clean restrooms, adequate space, and sitting areas 2 friendly staff 3 competent staff 4shuttle to shopping 1 comfortable waiting area with snacks, clean restrooms, adequate space, and sitting areas 2 friendly staff 3 competent staff 4shuttle to shopping available 5 no pressure on customer when turning down additional service tasks More

Great Customer Service! Enjoying my 3rd Kia! Turbo Sportage Rocks! Thank you for working with me Matt Cohen and your Service Team!! Love my Sportage!! I"ll be back! Enjoying my 3rd Kia! Turbo Sportage Rocks! Thank you for working with me Matt Cohen and your Service Team!! Love my Sportage!! I"ll be back! More

great service department The service department does an excellent job of taking care of it's customers. The shuttle service is great and the service waiting area is very nice. The service department does an excellent job of taking care of it's customers. The shuttle service is great and the service waiting area is very nice. More

Excellent Customer Service Customer service is always excellent in the service department. Kristenna always takes good care of me and keeps me updated with what is going on with Customer service is always excellent in the service department. Kristenna always takes good care of me and keeps me updated with what is going on with my vehicle. More

service on my Kia The service department went beyond the call of duty to meet my needs, and answer my questions., while servicing my Kia..I would recommend this service The service department went beyond the call of duty to meet my needs, and answer my questions., while servicing my Kia..I would recommend this service center. More

Excellent service Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention to detail More

Jim rocks!!! Thank you for your service today!!! Got me in and out super fast. Keep us informed using text messages. If he was a rock and roll musician, Jim will b Thank you for your service today!!! Got me in and out super fast. Keep us informed using text messages. If he was a rock and roll musician, Jim will be Jimmy Hendrix. Thanks Dude! :) More

Did not have too. Ben was faced with a situation that was none of his doing due to my purchase was prior to him managing the dealership. He assessed the paperwork arou Ben was faced with a situation that was none of his doing due to my purchase was prior to him managing the dealership. He assessed the paperwork around the situation and did the RIGHT thing and stood up for me as a customer. Ben is a stand up guy and did went the extra mile when he did not have too. It is very rare these days to have someone defend you when they did not have too. More

Tracey in service is great to work with. I have a lot of conficence in Parkside Kia. Tracie is the best. I wanted the car ready for my daughter to take to college. I have a lot of conficence in Parkside Kia. Tracie is the best. I wanted the car ready for my daughter to take to college. More

Great experience. The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warrant The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warranty. On my initial visit on 7/8/19, they found that the parking brake switch was not setting the parking brake. If you pull up on switch and hold it, the parking brake would set but would disengage when released. They found that the swtich had shorted so they needed to order a switch. They also did a multi-point inspection and took care of 2 recalls that I did not know about. On my return visit on 7/18/19, they installed the new EPB switch. Since under warranty, there was no cost to me. Since the work was going to take 3 hours, Kristeena offered me a loaner car and I took advantage of her offer. One of the maintenance workers was kind enough to get my cooler out of my car and put it in the loaner. This allowed me to do my grocery shopping. Kristeena was great from start to finish on both visits. Tracie actually checked me in as Kristeena was on her lunch break when I arrived but Kristeena greeted me and apprised me of everything as soon as she returned from lunch. More