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Parkside Kia - Service Center

Knoxville, TN

4.8
210 Reviews

210 Reviews of Parkside Kia - Service Center

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August 27, 2019

Great Service! Everyone is very helpful and respectful. I was kept informed as to the status of my car. The facility is clean and comfortable. The options for refres More

by rrice01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Aug 28, 2019 -

Parkside Kia responded

Thank you for the five stars! We are appreciative of your kind words for our team and can't wait to share with them. You are welcome back at any time.

August 25, 2019

THEY MAKE YOU VERY COMFORTABLE WHILE YOU WAIT. THEY DID A WONDERFUL JOB !!! FROM THE MOMENT I DROVE UP UNTIL THE MOMENT I DEPARTED, EVERYTHING WAS TAKEN CARE OF AND EXPLAINED TO ME. More

by SHELBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2019 -

Parkside Kia responded

You can always expect a thorough explanation, Shelby. We want our guests to get the most out of their vehicles. Let us know if there is anything else that you require.

August 23, 2019

Great Service I always get great service,fast and complete. They go over anything that needs done with you first. Friendly and efficiency service. Clean waiting a More

by Smokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2019 -

Parkside Kia responded

Thank you for the perfect rating! We love hearing that the team has exceeded expectations. Please come back if we can do anything else. Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 23, 2019

Friendly, reliable, and efficient service My experience on a service visit at Parkside Kia was very positive. From the initial greeting to the explanation of what was being done to the final b More

by breimer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Aug 23, 2019 -

Parkside Kia responded

That's what we like to see. Our goal is to have every guest leave happy. Thank you for allowing us to assist you. You are always welcome to visit. Have a great day.

August 18, 2019

Good experience all around! Tracie was GREAT! I hope to work and deal with her again for my next service appointment! Over all it was very good and fast! More

by Kim80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester, Ben Burton, Tracie Russell
Aug 18, 2019 -

Parkside Kia responded

We are so happy to hear this! Tracie was delighted to be able to work with you. Please let us know if we can be of any further assistance to you.

August 16, 2019

Parkside Kia excellent service dept. Had a great experience at Parkside Kia service department. They did a good job and were very kind. They worked at making sure I was satisfied. More

by JaneKTee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2019 -

Parkside Kia responded

Thank you for the great review, Jane! We are pleased to see that our team worked so diligently to serve you. Please come back at any time. Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 14, 2019

Excellent customer service! Tracie was so helpful and professional. She made it very easy to get everything taken care of. Even offered to shuttle me around on my errands! More

by Molly416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Aug 14, 2019 -

Parkside Kia responded

Molly, Thanks for your feedback for Tracie! We are so glad to see everything was easily taken care for you. Let us know if we can serve you again. We welcome you back! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 09, 2019

Awesome and Honest I had a bad sales side experience at this dealership and didn't want to go back. Then I purchased a Kia Optima from Carvana.com and wanted to have an More

by WorryRock182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2019 -

Parkside Kia responded

Thank you for letting us know that our Service Center is performing optimally thanks to the help of an amazing service rep. We want our customers to be completely satisfied with their services and aren't afraid to take a little more time to sure they are done correctly. Have a great day and let us know if there is anything else that we may assist you with.

August 06, 2019

Charles, I was extremely pleased with the service rendered on my KIA Sonoma 8-5-19 and the efficiency of the Lady that handled my check-in & check out. More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Aug 07, 2019 -

Parkside Kia responded

Thanks for sharing your satisfaction in regards to the services for your Kia! We are delighted to learn of your excellent feedback. If there is anything else we can do for you, please do not hesitate to let us know. We welcome you again. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

August 04, 2019

First Oil Change We had our first service on our vehicle done yesterday. Called earlier in the week and Matt made an appointment for us. We showed up a few minutes e More

by Tbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell, Matt Cohen
Aug 05, 2019 -

Parkside Kia responded

Thank you so much for taking the time to share feedback about your oil change. We are glad to learn of your satisfaction with your visit. We look forward to serving you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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