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Parkside Kia - Service Center

Knoxville, TN

4.8
211 Reviews

211 Reviews of Parkside Kia - Service Center

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October 05, 2019

Very satisfied in every way. I had oil change tires rotated etc. The work was completed in a timely manner. Jim and everyone in service was excellent. More

by dannyguider
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Richards
Oct 05, 2019 -

Parkside Kia responded

We are so happy to learn of your satisfaction. Thanks for sharing your feedback for our services. We truly appreciate it and we welcome you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 02, 2019

Parkside did an excellent job getting me in, explaining the service needed and communicated throughout the entire process. The service representative was very helpful. Thanks More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Cohen
Oct 03, 2019 -

Parkside Kia responded

Kurt, Thank you for taking the time to mention Matt and Kristeena! We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 28, 2019

Oil change and parts repair Went in to get a few parts put on from an accident, get an oil change, tires rotated, and a part repair for a recalled part (didn't even know about th More

by MB0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 28, 2019 -

Parkside Kia responded

Hi, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are ecstatic to hear Jim in our Service Department went above and beyond to assist you with an amazing level of customer service throughout the process. We're glad to hear you are satisfied with the repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 26, 2019

Oil change I was very glad that the time I should return for my oil change was explain to me now I know when to return 🤗My warranty service expiration date More

by MINNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ford, Matt Cohen, Lori Mulokandov
Sep 26, 2019 -

Parkside Kia responded

Minnie, we want our guests to get the best out of their service packages. Thank you for allowing us to clear that up for you. Let us know if there is anything else that we can help you with.

September 21, 2019

Service for recall We have always received the best service at this dealership. Christine always makes you feel like you are the most important person there. I would def More

by Samuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2019 -

Parkside Kia responded

Thank you for the wonderful review, Samuel! We're happy to hear that Christine has always been so helpful. We appreciate your business and look forward to seeing you next time!

September 20, 2019

Great service Have been in for oil changes and a new tier. Everyone has been helpful and friendly. Bought spare tier kit on one occasion and was not thrilled th More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Richards, Tracie Russell, Matt Cohen
Sep 21, 2019 -

Parkside Kia responded

Denise, Thank you for letting us know that our Service Team has taken great care of you and your needs. While we appreciate your kind words, your feedback regarding added coverage is troubling. If you would like to further discuss your concerns, please reach out to me when you have a moment. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 20, 2019

Always excellent experience WE have been a customer of Parkside Kia for over 3 years now. We own two Kias both purchased form your lot. We have always received excellent service More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Kay
Sep 21, 2019 -

Parkside Kia responded

Thank you for the great review, Greg! We are pleased to see that Kristeena and Robert have earned your repeat business. Congratulations on your purchase; please come back at any time. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 19, 2019

It was a great experience. You have good sales and service but most of all I left knowing that you really care about me the customer to make sure I was satisfied! More

by Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Jim Richards
Sep 20, 2019 -

Parkside Kia responded

Thank you for the positive feedback, Lewis! We are happy to know that you enjoy our Sales and Service Departments and that you find our teams provide good customer service. We hope that you will visit us again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 19, 2019

Always good service Kristeena is always awesome. Keeps me informed and gets me in and out as quickly as possible. The work is always complete, timely and accurate. More

by Maureen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2019 -

Parkside Kia responded

Thank you for the five stars, Maureen! We are pleased to see that Kristeena always get you taken care of in such a timely manner. Please come back at any time! Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 17, 2019

Stress free, thorough and friendly service Jim turn a rather stressful repair into a pleasant experience, with his knowledgeable and friendly service. Walking me through the work that was to do More

by M Ross Knox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 17, 2019 -

Parkside Kia responded

Hello, We are so happy to learn of Jim's great care of any services for your vehicle. We look forward to serving you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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