Parkside Kia - Service Center

Curteous Staff is friendly! In a good mood and knows what needs to be done with car without asking. Very polite group. Car washed and walked out to car. Staff is friendly! In a good mood and knows what needs to be done with car without asking. Very polite group. Car washed and walked out to car. More

More than a Service Advisor Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the pr Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the progress of my service or repair. She has become more than just my service advisor, she has become my friend. More

Great Service Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well as what she thinks you will need for the next visit. She works with your budget and you feel that you are being treated fairly. More

Always treated well... Have never had a service department treat their customers as actual customers who mean something instead of bothersome people interrupting their day. Have never had a service department treat their customers as actual customers who mean something instead of bothersome people interrupting their day. Everyone in Parkside Kia's Service department cares, and they make sure that their customers are kept aware of what's happening with their vehicle. I don't remember saying this before, but it is actually a pleasure to have our Niro taken care of at Parkside Kia. More

Great service very friendly employees Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car More

Terrible service and bad attitude This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by pho This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by phone. More

Excellent Service I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up for my appointment and found out that I did not have one. The service department worked hard to fit me in. Service department always goes above and beyond any other service departments I've experienced. More

Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire for the very 1st time myself with the Jack that was provided. A few more inches and I would been severely hurt because the Jack provided just bent over and snapped apart causing my car to far down. Very undependable and dangerous Jack that Kia provided with my car. I asked several times if I could get a replacement Jack while getting an oil change since that one failed. Sadly I turned away with a NO. That was the worst let down, because now I don't feel that my safety was of any concern. More

SERVICE THIS IS MY 2ND KIA SOUL , THE 1ST WASNT BOUGHT FROM THIS LOCATION BUT I HAD USED ANOTHER KIA DEALERSHIP IN THE AREA AND THEY DIDNT HOLD A CANDLE TO T THIS IS MY 2ND KIA SOUL , THE 1ST WASNT BOUGHT FROM THIS LOCATION BUT I HAD USED ANOTHER KIA DEALERSHIP IN THE AREA AND THEY DIDNT HOLD A CANDLE TO THE SERVICE FROM YOUR LOCATION SO I STARTED USING YOUR DEALERSHIP AND PURCHASED MY 2ND LIA FROM YOUR LOCATION . I WASNT TOTALLY PLEASED WITH THE SALESMAN I PURCHASED MY CAR FROM HE WASNT INTERESTED IN THE CUSTOMER JUST MAKING A SALE , BUT YOUR SERVICE DEPT WAS A DRIVING FORCE IN ME BUYING THE CAR AT THAT LOCATION. More

Professional & Helpful The communication by staff was informative, thoughtful, and timely. The work done (new rotors and brake pads) was excellent! The amenities were wonder The communication by staff was informative, thoughtful, and timely. The work done (new rotors and brake pads) was excellent! The amenities were wonderful while I waited. As the day proceeded, the staff even provided a loaner car to help me make my appointments. By far the best service experience I have had in years! More