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Parkside Kia - Service Center

Knoxville, TN

4.8
211 Reviews

211 Reviews of Parkside Kia - Service Center

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December 19, 2019

I had a nail in my tire they fixed and did an oil change all with in an hour and had me on the road. More

by catmicallef
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Dec 19, 2019 -

Parkside Kia responded

Hi there, Thank you for the great review! We're happy to have taken care of you and your vehicle. We appreciate your business and hope to see you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 15, 2019

Jim Richards was very nice and freindly I did not have to set long every thing was on time and fast I will refer other people to come there.And the women bathroom was very clean More

by Tlknaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Dec 16, 2019 -

Parkside Kia responded

Thank you for leaving a great review! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 13, 2019

Service visit Was there for my first service appointment since purchasing my '19 Optima. Was extremely pleased with the experience from the moment I drove in until More

by tennkerrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Dec 13, 2019 -

Parkside Kia responded

Thank you for allowing us to properly maintain your Optima. It is always in good hands when you visit. Let us know if there is anything else that we can do for you. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 11, 2019

Amazing and quick I have had nothing but an amazing experience with everyone I have come in contact with at this dealership and their service department. Jim is spot o More

by MB0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards, Tracie Russell
Dec 12, 2019 -

Parkside Kia responded

Hi, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Jim and Tracie both went above and beyond to assist you with a high level of customer service throughout the process. We hope you are satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 09, 2019

The repair work was completed as promised. The price was fair and we had a great experience. Excellent service as always. Thank you again, -KJ. More

by KJ
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Dec 09, 2019 -

Parkside Kia responded

Thank you for the five stars, KJ! We are glad to see that we exceeded your expectations again. We look forward to your next visit! Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 08, 2019

Professional, thorough , friendly and explained everything prior to service including costs. I always feel comfortable when I am having to come to Parkside Kia for service. More

by Monica
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Dec 08, 2019 -

Parkside Kia responded

Thank you for the excellent review, Monica. We are happy to know that you always feel satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

November 01, 2019

Another successful and pleasant service visit I’m always impressed by the timelyness of the service, from the appointment time right through the time to complete the task. Kristena has been my More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Parkside Kia responded

Thank you for your excellent feedback. We appreciate your business and look forward to your next visit with Kristena. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 31, 2019

Great service was done before the time I was told . Ms. Kristeene Rutledge is a good service advisor-always goes above & beyond helping , couldn't ask for better service More

by Tennesseelady
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that you were provided with great and quick service and that Kristeene was extra helpful. We hope to see you again soon!

October 31, 2019

Burnished Copper Rides Again! I don't hesitate to recommend Parkside KIA. Everyone is always friendly and helpful. Thank you for the coupon for oil change/tire rotation/etc. I h More

by coppercargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez, Tracie Russell
Nov 01, 2019 -

Parkside Kia responded

Cooper- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are ecstatic to hear Carlos, Tracie, and Kristeena all went above and beyond to assist you with the highest level of customer service throughout the process. We greatly appreciate your positive feedback and glowing recommendation, and We look forward to taking care of any of your auto needs for years to come! Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 30, 2019

Very nice and very friendly staff. I always feel good bringing my car in for service. Thank you to everyone who makes what could be a dreaded visit more enjoyable. More

by Sslack02
Recommend Dealer
Yes
Employees Worked With
Victor Borrego, Tracie Russell
Oct 31, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that our team was friendly and helpful during your visit. We hope that you will visit us again in the future. Have a good day! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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