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Parkside Kia - Service Center

Knoxville, TN

4.8
211 Reviews

211 Reviews of Parkside Kia - Service Center

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January 11, 2020

Satisfaction As always, this visit to Parkside KIA was a pleasant experience. Everybody that I dealt with was super courteous. I always deal with C Kristeena but More

by Harold.Amburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Richards
Jan 11, 2020 -

Parkside Kia responded

Our Service Team is always eager to meet your needs, Harold. We appreciate your business and kind feedback. You are always welcome to visit. Have a great day and visit again soon. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 11, 2020

Great, fast service as usual. Tracie is always friendly and helpful. She met me at my car when I pulled in. She kept me updated while service was being performed, then took me back to my clean car. More

by Naomi D.
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jan 12, 2020 -

Parkside Kia responded

Naomi, thank you for sharing your experience with Tracie and our Service Department. We are always happy to efficiently meet your needs. Have a great day and visit again soon.

January 10, 2020

Great service !! Car taken in by service dept timely. Courteous service personnel. Explanations given for all service needs as well as explanations where service wasn't necessary. More

by jtbegley2
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracie Russell
Jan 11, 2020 -

Parkside Kia responded

We are glad to see that you approve of the services offered. Thank you for sharing your experience. It was a pleasure to work with you. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 08, 2020

Great service. Kristeena was great. She answered my questions, provided great customer service, and I enjoy her upbeat personality. You can tell she enjoys her job. More

by terri.alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Parkside Kia responded

Terri, thank you for taking the time to leave us a great review. We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 05, 2020

Always great service. My car is always ready when promised, Kristeena is the best. She always keeps me informed of the progress, status of my car, and the work is great. No complaints More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Parkside Kia responded

Maureen, Thank you for taking the time to share your great service experience with Kristeena. We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 01, 2020

Whole process was smooth. Kristeena communicated clearly and swiftly. Waiting area was nicely kept, coffee was a good surprise. Nothing to complain about, quite pleased. More

by brh
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2020 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Kristeena for providing you with a smooth experience. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 31, 2019

We are family The service department treats you like family. With 4 Kia's, I am frequently at the dealership. Even my sales person comes up to me and says hi and More

by KPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez, Matt Cohen
Dec 31, 2019 -

Parkside Kia responded

Thank you for sharing your feedback about our team members. We truly appreciate your loyalty to our brand. Let us know if we can be of assistance. We are always ready to help and we welcome you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 29, 2019

Great friendly service. Greeted as soon as I arrived. Explained process. Called with explanation of what they found. Returned to clean car to pick up. More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Parkside Kia responded

Olivia, thank you for allowing us to assist you. It was our pleasure. We are always here to help when any issue with your vehicle arises. Come back and see us soon. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 24, 2019

First visit...was greeted within one minute in my car...escorted to waiting area, with explanation of amenities...Jim was my advisor...the Tech found that the vehicle was out of alignment, so that wa More

by CLFRun51
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Dec 25, 2019 -

Parkside Kia responded

It's great to know that your first visit went so well. Thank you so much for taking the time to share your outstanding feedback about our services and working with Jim. Let us know if we can do anything else. Merry Christmas! Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 22, 2019

The service advisor Kristeena Rutledge was very helpful and informative regarding our multipoint inspection. If you need your Kia serviced, we definitely recommend Kristeena at Parkside Kia. More

by miko9212
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2019 -

Parkside Kia responded

We'll be sure to thank Kristeena for being so helpful. Thanks for the recommendation, Miko! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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