210 Reviews of Parkside Kia - Service Center
Great customer service. They made sure I got the suv I wanted. And the place was clean They made sure I got the suv I wanted. And the place was clean More
A previous review was submitted and was not accurate. I was having computer issues and it was sent without my edited corrections. I am giving dealership and service a 10+ rating across the board. Since I was having computer issues and it was sent without my edited corrections. I am giving dealership and service a 10+ rating across the board. Sincere apologies. It was awesome!!! I've had several cars and this was the cleanest one. I was taken care of promptly, escorted to the waiting area and shown where beverages and coffee/tea/water was available. Jessica was courteous, knowledgeable and answered all my questions. She actually sent me a message within an hour after leaving Kia with some resource information she found. Service beyond expectations. Kia is lucky to have an employee like Jessica on their team. More
This dealership's service center is incompetent and ill equipped to perform warranty repairs. They don't mind inconveniencing you in every possible way while they take months to perform a repair originally equipped to perform warranty repairs. They don't mind inconveniencing you in every possible way while they take months to perform a repair originally quoted as 3 days. The customer service people are withholding of information on your repair to the point of outright dishonesty. Avoid this dealership at all costs if you own a Kia. More
It was Clean and friendly People were helpful and took time to inform and explain took time to inform and explain More
Great place to buy and service. Victor Borrego is so very helpful at the parts counter and patient with questions and concerns. Overall a great staff. Victor Borrego is so very helpful at the parts counter and patient with questions and concerns. Overall a great staff. More
On my most recent visit to kia if was better then expected. Jordyn was a delight. She answered all my questions and helped me under what was going on. expected. Jordyn was a delight. She answered all my questions and helped me under what was going on. More
Second encounter with Jordyn. She is an phenomenal! Thank you Parkside for making these kinds of visits easier. She is an phenomenal! Thank you Parkside for making these kinds of visits easier. More
Victor ordered parts for me in time for my new wheels set. Jeremy also was able to get me a quote and helped purchase wheels and tires. Dennis ensured I was able to get them on time. Great parts staff a set. Jeremy also was able to get me a quote and helped purchase wheels and tires. Dennis ensured I was able to get them on time. Great parts staff at Parkside. More
The dealership, especially the parts and service departments were great when I just had an issues with losing my key. I highly recommend them. departments were great when I just had an issues with losing my key. I highly recommend them. More
Victor was amazing! He was so patient with my silly questions and so professional! He never made me feel “car ignorant” - which I am. He explained what was happening wit He was so patient with my silly questions and so professional! He never made me feel “car ignorant” - which I am. He explained what was happening with my car and very kindly answered all my questions. I walked out with my problem taken care of and actually felt like I knew and understood what was happening with my car! Thank you Victor! Because of you I will always make the longer drive to Parkside! More