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Parkside Kia
Knoxville, TN
1,452 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,452 reviews
May 07, 2019
Excellent service for recall fix Quick fix for Kia recall. Tracie at Parkside in Knoxville made sure I was out on time. Also made sure I was aware of complimentary snacks, coffee, wif Quick fix for Kia recall. Tracie at Parkside in Knoxville made sure I was out on time. Also made sure I was aware of complimentary snacks, coffee, wifi, etc and checked in with me periodically. Received a printout on upcoming service suggestions. Would recommend. Also washed my car! More
by Kiafan19!
Employees Worked With
Tracie Russell
May 04, 2019
Service Tracie Russell kept me updated at all times and when a problem was found with alignment and brakes she provided me with a car so I didn't have to wait Tracie Russell kept me updated at all times and when a problem was found with alignment and brakes she provided me with a car so I didn't have to wait at the dealership for another 2/3 hours. More
by Dixie
Employees Worked With
Tracie Russell
May 02, 2019
It was an EXCELLENT experience. What an incredibly nice experience. Kristeena Rutledge was WONDERFUL!!!! We definitely will go back there with no hesitation. We love our Kia Soul a What an incredibly nice experience. Kristeena Rutledge was WONDERFUL!!!! We definitely will go back there with no hesitation. We love our Kia Soul and the Amazing service we get!!! More
by LeonSzalanski
Employees Worked With
Kristeena Rutledge
May 02, 2019
Very outstanding, speechless, thankful! Parkside Kia was an outstanding experience and has exceptional service. Philip Priester made sure he helped me find the car i wanted. He did whatever Parkside Kia was an outstanding experience and has exceptional service. Philip Priester made sure he helped me find the car i wanted. He did whatever in his power to go out of his way to help me make sure i was satisfied and comfortable on what i wanted, how i wanted, and what works best for me in my favor. Can’t be bless and thankful enough. Absolutely speechless. Thanks for everything Kia and Philip. Well done. More
by Seankecia7
Employees Worked With
Philip Priester
May 01, 2019
Excellent Parkside Kia has a great staff they wants to help you find the car you want. I felt like everyone went out of there way to help me and I appreciate th Parkside Kia has a great staff they wants to help you find the car you want. I felt like everyone went out of there way to help me and I appreciate that. More
by wrightroy
Employees Worked With
Javier Rodriguez, James Frazine, Philip Priester
April 30, 2019
Scheduled service 50k Really great experience. Was greeted promptly by Kristeena. She gave me helpful info on service to be performed, expected time frame. and facility Really great experience. Was greeted promptly by Kristeena. She gave me helpful info on service to be performed, expected time frame. and facility amenities. Car was ready on time and she did recap of all that was done. Kristeena also let me know when and why next service is due. More
by augieb
Employees Worked With
Kristeena Rutledge
April 29, 2019
Kia provides the personnel touch that other dealers don't! Kia treats you like you would want to be treated and how you should treat others. Nice showroom and when you wonder around the dealership, you are no Kia treats you like you would want to be treated and how you should treat others. Nice showroom and when you wonder around the dealership, you are not bombarded with sales people trying to sell you another car. More
by KPod
Employees Worked With
Kristeena in service dept
April 28, 2019
Doesn't get much better than this! Everything about Parkside Kia is excellent, from sales to service. They have gone out of their way to make sure that things are clearly understood an Everything about Parkside Kia is excellent, from sales to service. They have gone out of their way to make sure that things are clearly understood and completed in a timely manner. Can't think of any way to improve excellence! More
by Niro Nut
Employees Worked With
Kristeena Rutledge & Matt Cohen in SERVICE. We stopped to chat with Carlos (who sold us our great Niro).
April 26, 2019
Love it! I have been being my Forte to Parkside Kia for years! They are always very thorough and complete with their work! They are all very nice and accommo I have been being my Forte to Parkside Kia for years! They are always very thorough and complete with their work! They are all very nice and accommodating! Best place I've ever dealt with! More
by Tllane01
Employees Worked With
Tracy Russell ....everyonea, Justin Garza
April 19, 2019
Wonderful easy experience! They are so friendly and do everything in their power to get you the car that YOU want! I purchesed a 2011 Kia soul back in 2017 from them and just t They are so friendly and do everything in their power to get you the car that YOU want! I purchesed a 2011 Kia soul back in 2017 from them and just traded in for a 2019 Kia Sorento and Jeff made the experience so easy I will never go anywhere else.! More
by Daviseya2019
Employees Worked With
Jeff Ford
