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Parkside Kia

Knoxville, TN

4.8
1,428 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,428 reviews

June 30, 2019

Always great service and with a great smile. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. More

by JohnnyKnox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Parkside Kia responded

Johnny- Sounds like you had a quality service experience from start to finish, which makes us very happy. Thank you for taking the time to write a review! We are ecstatic to always hear Kristeena, and our team went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback and We are looking forward to assisting you again. Thank you, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 30, 2019

Very helpful and courteous Service Department Parkside Kia is the way to go! I had a recall and a defect in the seat of my Sedona. All employees were courteous and helpful with the entire process More

by Nrharper36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Tracie Russell, Matt Cohen
Jul 01, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and that our team was courteous and helpful throughout the entire process. It is also wonderful to know that you enjoy our facility and we are happy to have you a part of the Parkside Kia family! We hope to see you again soon. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 29, 2019

Service Had a good experience. They fixed the issues that were caused due to a recall. Fast and efficient. Will definitely use them again in the future. More

by CarDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Jun 29, 2019 -

Parkside Kia responded

Glad to hear it. Let us know when we may assist you further. Have a great evening.

June 29, 2019

Excellent service The service department has a very professional attitude. After my car was check the employee came to the waiting room and explained to me what was f More

by cfs80%CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Richards
Jun 29, 2019 -

Parkside Kia responded

We strive to be efficient and accurate. Thank you for recognizing our efforts. Let us know when there is anything else that we may assist you with. Have a wonderful day.

June 29, 2019

Great experience with Philip All went smoothly with Phil and in a timely manner. He was very professinal and took care to answer all our questions. Thank you Friendly staff also More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Jun 29, 2019 -

Parkside Kia responded

Nancy, thank you for the feedback regarding Phil. He will be grateful. We appreciate your visit and hope to see you again soon.

June 29, 2019

Great service The service department was extremely friendly and made sure that my daughter and I were comfortable while we waited on our vehicle. They kept us updat More

by Laurenr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jun 29, 2019 -

Parkside Kia responded

Transparency is key to customer satisfaction, Lauren. Thank you for allowing us to properly maintain your vehicle. We hope that you will return for a visit soon.

June 29, 2019

Excellent service Excellent staff and service, waiting area is clean and I enjoyed coffee and snacks provided by dealership. Jim was so helpful and easy to work with! More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Jun 30, 2019 -

Parkside Kia responded

Mary, it was a pleasure to work with you. We look forward to any future visits and will let Jim know of your satisfaction. You are welcome to visit at any time.

June 28, 2019

New Car Buy The dealership was efficient and accommodating of my concerns and needs in buying a new Telluride. Everyone was friendly and professional that I deal More

by Pasquam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Parkside Kia responded

Hi there, Thank you so much for sharing your great review! We are so happy to hear our team has provided you with great service. We hope to see you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 27, 2019

Wonderful Jeff Ford is a true miracle worker. At 19 years old, I walked in with my mom not thinking I would be able to buy my own car on my own, unless the paym More

by ashlinthurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ford
June 22, 2019

Great deal on the perfect car Great sales experience, recommend very highly. Friend told me to shop with them. Very satisfied. Looking forward to doing service business with them. More

by ABGainer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Garza, Jeff Ford, Carlos Martinez, Phil Priester, Brian Quach, Hunter Ford, Ben Burton
Jun 23, 2019 -

Parkside Kia responded

Thank you for the kind review! We are so happy to know that you were satisfied with our customer service. We look forward to servicing your vehicle in the future! Please let us know if there is anything else that we can do for you.

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