Parkside Kia

Tracey in service is great to work with. I have a lot of conficence in Parkside Kia. Tracie is the best. I wanted the car ready for my daughter to take to college. I have a lot of conficence in Parkside Kia. Tracie is the best. I wanted the car ready for my daughter to take to college. More

Great experience. The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warrant The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warranty. On my initial visit on 7/8/19, they found that the parking brake switch was not setting the parking brake. If you pull up on switch and hold it, the parking brake would set but would disengage when released. They found that the swtich had shorted so they needed to order a switch. They also did a multi-point inspection and took care of 2 recalls that I did not know about. On my return visit on 7/18/19, they installed the new EPB switch. Since under warranty, there was no cost to me. Since the work was going to take 3 hours, Kristeena offered me a loaner car and I took advantage of her offer. One of the maintenance workers was kind enough to get my cooler out of my car and put it in the loaner. This allowed me to do my grocery shopping. Kristeena was great from start to finish on both visits. Tracie actually checked me in as Kristeena was on her lunch break when I arrived but Kristeena greeted me and apprised me of everything as soon as she returned from lunch. More

All around great guys Came in with questions, ended up in a new ride. Great experience. No issues. Made the process simple, and the staff was friendly. Definitely recommend Came in with questions, ended up in a new ride. Great experience. No issues. Made the process simple, and the staff was friendly. Definitely recommend these guys. They will work hard for you. More

Best Car Buying Experience Ever Like most people, I hate buying cars. I have had my share of bad experiences in the past. However, when we recently purchased our Kia Soul, it was the Like most people, I hate buying cars. I have had my share of bad experiences in the past. However, when we recently purchased our Kia Soul, it was the best experience that I have ever had. When we first arrived, Customer Care Representative Marissa Lindsey walked over, introduced herself and set us at ease. My Sales Consultant Jeremy Guider was very pleasant and helpful. He and Sales Manager Justin Garza displayed a ton of helpful patience when I balked when needing clarification of some things that we were being offered. Everyone was outstanding, and it was a pleasure to meet General Manager Ben Burton. It is the first time that I bought a car and felt like I had an ally that was consulting with me, rather than an adversarial relationship. Finance Manager Mike Wilson did a great job of explaining the warranty options so we could make an informed decision. I plan to do business with Parkside again in the future. More

Professional and courteous I have always been treated well here. They have always been professional and courteous. I have purchased cars here twice and recommended them to a fri I have always been treated well here. They have always been professional and courteous. I have purchased cars here twice and recommended them to a friend. More

Helpful and professional Service department was eager to investigate my issue & quick to resolve the problem. Jim was very courteous & professional in explaining the repair pr Service department was eager to investigate my issue & quick to resolve the problem. Jim was very courteous & professional in explaining the repair process & had the necessary parts ordered before I even left the dealership. More

Pleasant experience Carlos was very knowledgeable about the Telluride and it’s availability. He gave us time to talk and was never pushy. Once we made the purchase he mad Carlos was very knowledgeable about the Telluride and it’s availability. He gave us time to talk and was never pushy. Once we made the purchase he made sure to go over everything on the dash and answered any questions we had. More

Stellar service This was my first visit to this location for a service repair and thought every aspect of my experience was outstanding. Traci was very helpful and in This was my first visit to this location for a service repair and thought every aspect of my experience was outstanding. Traci was very helpful and informative. The waiting area was comfortable. More

Saturday service Had an early Saturday appointment and everyone was very professional and helpful starting with Jim, who checked me in, then Matt, who went on test dri Had an early Saturday appointment and everyone was very professional and helpful starting with Jim, who checked me in, then Matt, who went on test drive with me to troubleshoot a problem and Tracie, who over the status of my vehicle and explained everything in detail. Great experience! Steve J. More

Efficient and customer oriented Welcoming and eager to comply with service needs and offer additional items for replacement or service based on outcome of inspection Very satisfied Welcoming and eager to comply with service needs and offer additional items for replacement or service based on outcome of inspection Very satisfied as to how my service visit was handled More