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Parkside Kia

Knoxville, TN

4.8
1,452 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,452 reviews

July 25, 2019

Excellent Easy to work with and no pressure sales,Jeff ford was great to work with and very professional,would definitely recommend this dealership to anyone More

by Ronnie miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ford
Jul 25, 2019 -

Parkside Kia responded

Thank you for sharing! We appreciate it!

July 24, 2019

No Hassle, Helpful, Knowledgeable, and Smooth Transaction Jeff F. was helpful, professional and personable right from the start. He discussed our needs with us, offered some options, and patiently showed us v More

by newKia
Recommend Dealer
Yes
Employees Worked With
Jeff Ford, Jeff Ford
Jul 24, 2019 -

Parkside Kia responded

Thank you so much for sharing your wonderful experience! We take pride in making sure our customers are our priority, which is why we are truly happy to hear that you had a great experience during your time with us. Please know we appreciate your business and hope to see you again!

July 23, 2019

service on my Kia The service department went beyond the call of duty to meet my needs, and answer my questions., while servicing my Kia..I would recommend this service More

by Nanny'svan2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards, Tracie Russell, Matt Cohen
Jul 23, 2019 -

Parkside Kia responded

We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Matt, Jim, and Tracie in particular! Looking forward to helping you out in the future when you need it! Thank you, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 23, 2019

Pleasant experience Jeremy respected our time and true to show us the cars that best matched our needs. Ben and Justin were amazing in finalizing everything and offered u More

by Bamunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Garza, Ben Burton
Jul 23, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and with the help of Jeremy, Ben, and Justin who were amazing! We value your business and we look forward to any future visits! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 21, 2019

Very good experience Carlos was very helpful in helping us find the right vehicle to fit our needs. He knew the product very well, any questions we had he knew the answer More

by Jawill1974
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Ben Burton
Jul 21, 2019 -

Parkside Kia responded

That's great news. Carlos will enjoy hearing it. Congratulations on your new purchase. Have a great day and visit again soon.

July 21, 2019

Fast and efficient John, our salesman was not pushy. He listened to what we wanted. We took a test drive and bought the car. It was quick and easy. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
Jul 22, 2019 -

Parkside Kia responded

We appreciate you taking the time to share your quick, easy experience with John! Congratulations on your brand new ride! Looking forward to taking care of any of your auto needs in the future. Thank you, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 20, 2019

Excellent service Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention More

by ChMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2019 -

Parkside Kia responded

Thank you for the kind words! We are glad that you received excellent customer service at our dealership. We look forward to serving you again in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 20, 2019

Jim rocks!!! Thank you for your service today!!! Got me in and out super fast. Keep us informed using text messages. If he was a rock and roll musician, Jim will b More

by jmrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Jul 21, 2019 -

Parkside Kia responded

We are so glad that our team could get you in and out quickly for your service appointment! Thank you for the five-star review. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 20, 2019

Did not have too. Ben was faced with a situation that was none of his doing due to my purchase was prior to him managing the dealership. He assessed the paperwork arou More

by DWSOLOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Jim Richards
Jul 21, 2019 -

Parkside Kia responded

That's what we like to hear! We are so glad that Ben took great care of you. Please let us know if there is anything else that we can do for you. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 19, 2019

Staff is excellent. Steven Abshire is excellent. He took his time and worked hard to get me in a nice vehicle. All the staff were friendly and helpful. If you are unsure More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Jul 19, 2019 -

Parkside Kia responded

Thank you for the five-star review! We love hearing about your experience at our dealership. Steven was happy to help you find your perfect ride. We hope that you enjoy every minute of it! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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