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Parkside Kia

Knoxville, TN

4.8
1,452 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,452 reviews

August 02, 2019

Service department made getting service convenient and easy. 1 comfortable waiting area with snacks, clean restrooms, adequate space, and sitting areas 2 friendly staff 3 competent staff 4shuttle to shopping More

by Kia account
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracie Russell
Aug 03, 2019 -

Parkside Kia responded

Thank you for sharing your experience. Convenience is one key to our guests' satisfaction. Thank you for your recognition. We hope to assist you again in the near future.

August 02, 2019

Great Service Dealership was helpful and friendly and worked with me on my trade in to get me in the car I wanted. They also worked around my schedule to get everyt More

by Mpg1433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Aug 03, 2019 -

Parkside Kia responded

That's great news! Your satisfaction means everything to us. Be sure to visit again soon.

August 01, 2019

Great Customer Service! Enjoying my 3rd Kia! Turbo Sportage Rocks! Thank you for working with me Matt Cohen and your Service Team!! Love my Sportage!! I"ll be back! More

by Flyangbabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cohen
Aug 02, 2019 -

Parkside Kia responded

Hi, Congratulations on your 3rd brand new Kia Sportage! We look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 31, 2019

great service department The service department does an excellent job of taking care of it's customers. The shuttle service is great and the service waiting area is very nice. More

by hopenicu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jul 31, 2019 -

Parkside Kia responded

Hello, Thank you so much for taking the time to share your feedback about your service experiences. We appreciate it and look forward to serving you again. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 31, 2019

Helpful for a first time buyer I find the staff at Parkside Kia is quite knowledgeable about their product. Was welcomed right when we arrived. Was asked a few questions like “What More

by BroJoe31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Jul 31, 2019 -

Parkside Kia responded

We are so glad to learn Carlos and Rio could assist you with your first time experience. Thank you so much for taking the time to share your feedback. If there is anything else we can do for you, please do not hesitate to let us know directly. We wish you congratulations and hope you enjoy driving your vehicle. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 31, 2019

Great Dealership! We had a great experience! The sales associates worked with us so we could get exactly what we wanted at a great price!!! Thank you Kia Parkside! More

by Perkins31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon R. Jordan
Aug 01, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us and that your sales representative found you what you were looking for and at the right price. We value your business and we hope that you will continue to visit us. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 30, 2019

Excellent Customer Service Customer service is always excellent in the service department. Kristenna always takes good care of me and keeps me updated with what is going on with More

by Naomi D.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Parkside Kia responded

Thank you for the excellent rating, Naomi! We are glad to see that Kristenna always provides you with exceptional service. Please let us know if we can be of further assistance.

July 28, 2019

Review Came in because I got a letter in the mail about the key for key event. Wasn't sure if I was going to buy anything but ended up purchasing a 2020 Kia More

by Kimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Jul 29, 2019 -

Parkside Kia responded

Kimberly, Thank you for taking the time to write a review! We are very happy to hear Phil was nice and explained all of the details of your brand new 2020 Kia Soul. We appreciate your loyalty and business. Please do not hesitate to reach out to us if you need anything in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 27, 2019

Amazing, smooth, and with no bad feelings! Jeff was amazing, extremely nice and knowledgeable. Ben was hilarious! They were very accommodating to all my requests. I learned quite a bit about Ki More

by JoyLocke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Jeff Ford
Jul 27, 2019 -

Parkside Kia responded

Thank you so much for taking the time to share your amazing feedback for us. We truly appreciate it. Please let us know if we can assist you with anything else. We welcome you back! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 27, 2019

Great Experience in every way. Salesman Jeremy Guider is awesome. He was very knowledgeable of the vehicles and answered every question. He went to the Sorento with me and explaine More

by dannyguider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Warner 5 stars!
Jul 27, 2019 -

Parkside Kia responded

Thanks for taking the time to share your feedback for each and every one of our team members, Dan! We truly appreciate your outstanding comments and it was a pleasure working with you. Congratulations again! Let us know if we can do anything else. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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