Back

Parkside Kia

Knoxville, TN

4.8
1,452 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else. Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else. That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
Contact Dealership

9929 Parkside Dr.

Knoxville, TN

37922

Directions

By Type

Showing 1,452 reviews

February 18, 2020

Could have been better Be sure of what you sign; the perma shield was 1300$ no price was ever quoted to me and 6 oil changes, that I thought was part of CPO was actually 699 More

by Rward2423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Amber Smith
Feb 19, 2020 -

Parkside Kia responded

Thank you for the four-star review and feedback. We'll be sure to share it with our team. Please let us know if there is anything else we can do for you. Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 09, 2020

Car Buying experience at Parkside Kia - Feb 8, 2020 My wife & I had visited Parkside Kia to look at various models and colors we liked and received exceptional service on our 2 initial visits. We spoke More

by emackle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson and Sonya, Steven Abshire, Brandon Jordan
Feb 09, 2020 -

Parkside Kia responded

Emackle, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Brandon, Steven, Mike, and Sonya went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 08, 2020

Outstanding experience Contacted dealership and negotiated via internet. Drove over100 miles by- passing other dealerships -to pick up a new Kia. Dealing with Justin and Je More

by DBNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wilson- Finance, Justin Garza
Feb 09, 2020 -

Parkside Kia responded

Thanks for the recommendation and outstanding feedback about your experience. We're sure Justin, Jeremy, and Mike will appreciate your kind comments. Congratulations on your vehicle! Please have a wonderful day! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 06, 2020

Knowledgeable Sales People & Fair Prices I was very pleased with the sales staff. My salesmen helped me by providing the information I needed to select my new vehicle. Then his manager gave m More

by RussF
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Garza
Feb 07, 2020 -

Parkside Kia responded

Thank you for the wonderful review, Russ! We're glad to know that our team exceeded your expectations with their attention to detail. We look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 05, 2020

The Best!! Kristeena made my morning visit really great! Almost everyone was friendly. I really have never had a bad experience since buying the car in 2016. More

by patsiian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Parkside Kia responded

Thank you for the great review! We are happy to know that you had a positive experience with Kristeena, and if there is anything else we can do for you, please let us know. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 04, 2020

Great help staying on top of my car's service schedule and the recalls that have been sent out by Kia. Appreciate their consideration of my time and amenities available while I am waiting. Love my Tellu More

by cindybarton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracie Russell
Feb 05, 2020 -

Parkside Kia responded

Cindy, Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tracie & Kristeena. We appreciate the positive feedback, and We are looking forward to seeing you in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 02, 2020

Very courteous and friendly. Gave updates and explained all the services. Very hospitable also. Showed the facilities and explained all the amenities to me. Good experience. More

by gbuttry
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Feb 02, 2020 -

Parkside Kia responded

It was our pleasure to meet your needs and make you comfortable. Thank you for the opportunity. We will always make sure that you are completely satisfied with your experience. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 02, 2020

Service was fast, everyone was very nice and informative on the work being done on my car. Would recommend to anyone. Great waiting area too! More

by Strey4
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2020 -

Parkside Kia responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

February 01, 2020

Great experience as always! Gave me a deal and got me going sooner than anticipated!!! Kristeena was fantastic and extremely easy to work with. Thanks! More

by svaughan2609
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2020 -

Parkside Kia responded

Thanks for letting us know that you are happy with your experience regarding your work with Kristeena. Congratulations! Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 30, 2020

Mike was so very nice to work with with the purchase of our Kia Sorento. He was so patient and kind. Would recommend working with him. More

by Tenpinace
Recommend Dealer
Yes
Employees Worked With
Mike Terry
Jan 30, 2020 -

Parkside Kia responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know. Ben Burton General Manager Parkside Kia (865) 531-4000 office

...
56
...